Abigail McGuire
Benowa,QLD
Summary
Outgoing and hardworking property manager and host accustomed to working with a team to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing years of related experience combined with results-focused and quality-driven approach.
Experienced in office cleaning and management within the cleaning industry, demonstrating strong capabilities in staff supervision, scheduling, and quality assurance. Managed operations for a local cleaning business, overseeing administrative tasks such as payroll and budgeting while ensuring high standards of customer service. Developed effective communication with clients to address concerns and enhance satisfaction, leading to improved client retention. Proven ability to maintain compliance with industry regulations and adapt to changing operational needs.
Overview
17
17
years of professional experience
Work History
Business Owner/Operator
Reevolve Cleaning
Benowa, Qld
01.2020 - Current
- A small locally trusted cleaning business specialising in Airbnb, Holiday letting and Commercial cleaning services
- Managing a small team of staff, rosters, administration, linen services, planning and payroll
- Reevolve Cleaning strives to deliver reliable and exceptional customer service and quality guest experience.
- Took care of escalated customer concerns to increase satisfaction.
- Made financial and logistics decisions in best interest of company.
- Consulted with potential clients to determine how company could best meet needs.
- Assessed quality and approved work before releasing to clients.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Established favourable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Resolved issues quickly through meticulous research and quick decision-making.
- Kept up-to-date on regulatory changes affecting business operations.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Prepared weekly schedules.
Property Manager/Host
Alloggio
Gold Coast, Qld
11.2022 - 03.2025
- Alloggio is a passionate team of property, accommodation people, who are experts at turning property into valuable accommodation
- We simplify short-term rental accommodation to enhance guest experience and property owner value
- Responsibilities/ abilities involved:
- Property Inspection after cleans
- Collaboration and liaison across departments ensuring we meet clients expectations
- Meeting new clients/property owners
- Attention to detail/reporting issues
- Customer service
- New property set up and organisation
- Meeting deadlines
Personal Trainer
Reevolve Personal Training
Benowa, Qld
01.2009 - 01.2016
- Demonstrated safe and proper exercise techniques to clients.
- Communicated with clients to determine goals and performed client assessments.
- Created personal training experiences for clients.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
- Suggested exercise modifications to individual clients to avoid strain and injury.
- Measured client overall fitness by completing comprehensive evaluations and physician clearances.
- Assisted clients with developing reasonable diets and nutritional guidelines.
- Built and established lasting relationships using encouragement and personal support.
- Coached and encouraged participants during exercises and routines.
- Built and continually expanded knowledge and expertise on latest fitness trends and programs and kept class content fresh and interesting.
- Enforced safety rules and procedures to minimize injuries.
- Observed participants during classes, watching for issues and incorrect techniques.
Education
And People Skills. Certificate III Delivers The Fundamental Skills Required For Registration And Work in The Fitness Industry -
Australian Institute of Fitness
The Australian Institute of Fitness delivers
Bachelor of Education - Health and Physical Education, Information Technology Systems Real
University of Southern Queensland/ Griffith University
CPR/Basic Emergency Life Support/Emergency Medical Service First Response -
Woolgoolga High School
Crossfit FX - Real Estate Crossfit
Ultimate Real Estate, Steve Willis
Level 1 Trainer Certificate -
Soccer Coaching Course -
Master -
Certificate IV in Fitness -
Australian Institute of Fitness
Certificate III in Fitness -
Australian Institute of Fitness
Hall of Fitness Achievement: Certificate Fitness Australia Accredited -
Coffs Harbour Education Campus
Certificate IV Awarded -
Coffs Harbour Education Campus
Perform Cardiopulmonary Resuscitation Allens Training -
Higher School Certificate -
Australian College of Technology
Skills
- Customer Service-Focused
- Staff Management
- Business Administration
- Property Management
- Knowledge of Leasing and Market Conditions
- Sales and Marketing
- Adaptable
- Skilled Multi-Tasker
- Marketing and Advertising
- Administrative Support
- Tenant and Eviction Laws
- Business Development
- Cleaning services
- Quality assurance
- Customer satisfaction
Interests
Sport, Fitness, Travel, Art, Beach, Spending time with family,
References
Virginia Smith Manager Berry Exchange Range Road, Corindi NSW 2456 Telephone: (02) 66542026
Dr Rebecca Bull BDS (Newc) MJDF (London) 6 Truda Street Southport QLD 4215 Telephone: 0430846914
Dr Olive Levi MBBS.B.Sc MPHTM P.O. Box 205, Petersham NSW 2049 Telephone: 0422544290
Timeline
Property Manager/Host
Alloggio
11.2022 - 03.2025
Business Owner/Operator
Reevolve Cleaning
01.2020 - Current
Personal Trainer
Reevolve Personal Training
01.2009 - 01.2016
And People Skills. Certificate III Delivers The Fundamental Skills Required For Registration And Work in The Fitness Industry -
Australian Institute of Fitness
The Australian Institute of Fitness delivers
Bachelor of Education - Health and Physical Education, Information Technology Systems Real
University of Southern Queensland/ Griffith University
CPR/Basic Emergency Life Support/Emergency Medical Service First Response -
Woolgoolga High School
Crossfit FX - Real Estate Crossfit
Ultimate Real Estate, Steve Willis
Level 1 Trainer Certificate -
Soccer Coaching Course -
Master -
Certificate IV in Fitness -
Australian Institute of Fitness
Certificate III in Fitness -
Australian Institute of Fitness
Hall of Fitness Achievement: Certificate Fitness Australia Accredited -
Coffs Harbour Education Campus
Certificate IV Awarded -
Coffs Harbour Education Campus
Perform Cardiopulmonary Resuscitation Allens Training -
Higher School Certificate -
Australian College of Technology