Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Nelapati

Sydney,NSW

Summary

Organised student Nurse with a passion for different patients in assisting their emotional and physical daily needs. Multitasks in a fast-paced environment with both experience of customer needs and patient care to provide an emergency response in difficult situations. Proven skills in medication administration and patient assessment. Currently studying a Bachelor of Nursing and ready to expand practical knowledge.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Dotti
Sydney, NSW
11.2022 - Current
  • Energetic and hardworking in putting customers needs before my own through respect.
  • Ensuring that all customers feel safe and know that they aren't feeling judged or put down for their choices or opinions.
  • Multi-tasking in a busy environment to help every customer feel satisfied and happy when they shop at the store even when many staff members are unavailable.
  • Problem solving difficult situations to under the customers needs and ask for help from a manager when required.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Greeted customers upon entering the store and provided assistance.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Retail Sales Associate

Strandbags
Sydney, NSW
11.2022 - 01.2024
  • Handled difficult conversations with angry customers to make them feel heard and supported but not ignored from their needs.
  • Listened to the customers and finding the right solution so they know that they are getting the best service.
  • Stocked shelves and made sure that the store is always clean and organised.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Student Placement

Estia health - Age Care facility
Sydney, NSW
12.2023 - 12.2023
  • Supported patients with basic functions of eating and walking.
  • Provided emotional support for patients undergoing stressful situations or treatments.
  • Noted changes in patient condition by notifying and assisting nurses in handling patient care needs.
  • Measured and recorded blood pressure, temperature and respirations.
  • Assisted Registered Nurses in giving patients medications and checking their vital signs.
  • Made the patients feel safe and understood by talking to them and playing games/singing songs to make them feel like they are not alone.
  • Assisted Nurses in changing clothes and diapers for residents and taking them to the toilet.
  • Answered alerts and buzzes from residents room to check on them for their needs and medications.
  • Asked for assistance if anything is out of my scope of practice as a student Nurse.

Education

High School Diploma -

Wyndham College
Sydney, NSW
12-2022

High School Diploma -

Riverstone High School
Sydney, NSW
12-2020

Bachelor of Nursing - Nursing - Second year Student

Western Sydney University
Sydney, NSW

Skills

Retails Sales Associate:

  • Customer Service
  • Store Maintenance
  • Cash Handling
  • Store Opening and Closing
  • Time Management
  • Flexible Schedule
  • Teamwork and Collaboration

Student Placement:

  • Taking and Recording Vital Signs
  • Medication and Dosage
  • Team Collaboration
  • Physician Collaboration
  • Patient Support
  • Patient Care
  • Medication Administration
  • Emotional Support
  • Wound Management
  • Compassionate Communication

Timeline

Student Placement

Estia health - Age Care facility
12.2023 - 12.2023

Retail Sales Associate

Dotti
11.2022 - Current

Retail Sales Associate

Strandbags
11.2022 - 01.2024

High School Diploma -

Wyndham College

High School Diploma -

Riverstone High School

Bachelor of Nursing - Nursing - Second year Student

Western Sydney University

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Abigail Nelapati