Andrews Acquah
LIVERPOOL SOUTH
Summary
Dedicated Residential Caregiver at Wesley Mission Organization, skilled in enhancing resident independence through personalized support and effective conflict resolution. Proficient in bathing and grooming assistance, I fostered a positive living environment while advocating for resident rights. Committed to continuous improvement, I implemented best practices to elevate care quality and resident satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Residential Caregiver
Wesley Mission Organization
11.2022 - Current
- Enhanced residents'' quality of life by providing personalized care and support tailored to their individual needs.
- Supported residents with mobility limitations by providing physical assistance and adaptive equipment promoting increased independence.
- Conducted thorough assessments of new residents to determine appropriate levels of care and accommodations within the facility.
- Ensured a safe living environment for residents through regular health and safety checks, maintaining cleanliness and order in the facility.
- Implemented behavior modification techniques for challenging situations, improving overall resident satisfaction and harmony within the community.
- Maintained accurate documentation of all resident interactions, medical records, and incidents ensuring timely communication with supervisors and healthcare providers.
- Upheld strict confidentiality standards when discussing sensitive resident information safeguarding privacy rights as mandated by law.
- Continuously updated knowledge on best practices in residential caregiving through professional development courses enhancing service delivery capabilities.
- Offered support to family members visiting loved ones at the facility by answering questions, providing updates on resident status, and facilitating meaningful interactions.
- Deescalated tense situations between residents by employing effective conflict resolution strategies fostering a peaceful living environment.
Residential Support Worker
Department of Communities and Justice
05.2021 - Current
- Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
- Fostered a positive living environment, promoting independence and encouraging socialization among residents.
- Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
- Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
- Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
- Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.
- Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
- Maintained accurate documentation of resident progress, incidents, and communication with family members or guardians.
- Advocated for resident rights within the facility setting, promoting autonomy whenever possible while balancing safety concerns.
- Helped build important life skills such as cooking and cleaning.
- Monitored client medications and adherence to individual treatment plans.
Education
Bachelor of Science - Social Sciences
Western Sydney University
Sydney, NSW04-2026
Bachelor of Science - Diploma in Community Services
National Career Institute
Sydney, NSW03-2021
High School Diploma -
Pacific College of Technology
Auburn, NSW03-2018
Skills
- Bathing assistance
- Housekeeping tasks
- Grooming assistance
- Dressing assistance
- Safety awareness
- Dementia care
- Compassionate care
- Toileting support
- Professional boundaries
- Social interaction
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
Certification
- Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
Languages
English
Full Professional
Timeline
Residential Caregiver
Wesley Mission Organization
11.2022 - Current
Residential Support Worker
Department of Communities and Justice
05.2021 - Current
Bachelor of Science - Social Sciences
Western Sydney University
Bachelor of Science - Diploma in Community Services
National Career Institute
High School Diploma -
Pacific College of Technology
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