Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Andrews Acquah

LIVERPOOL SOUTH

Summary

Dedicated Residential Caregiver at Wesley Mission Organization, skilled in enhancing resident independence through personalized support and effective conflict resolution. Proficient in bathing and grooming assistance, I fostered a positive living environment while advocating for resident rights. Committed to continuous improvement, I implemented best practices to elevate care quality and resident satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Residential Caregiver

Wesley Mission Organization
11.2022 - Current
  • Enhanced residents'' quality of life by providing personalized care and support tailored to their individual needs.
  • Supported residents with mobility limitations by providing physical assistance and adaptive equipment promoting increased independence.
  • Conducted thorough assessments of new residents to determine appropriate levels of care and accommodations within the facility.
  • Ensured a safe living environment for residents through regular health and safety checks, maintaining cleanliness and order in the facility.
  • Implemented behavior modification techniques for challenging situations, improving overall resident satisfaction and harmony within the community.
  • Maintained accurate documentation of all resident interactions, medical records, and incidents ensuring timely communication with supervisors and healthcare providers.
  • Upheld strict confidentiality standards when discussing sensitive resident information safeguarding privacy rights as mandated by law.
  • Continuously updated knowledge on best practices in residential caregiving through professional development courses enhancing service delivery capabilities.
  • Offered support to family members visiting loved ones at the facility by answering questions, providing updates on resident status, and facilitating meaningful interactions.
  • Deescalated tense situations between residents by employing effective conflict resolution strategies fostering a peaceful living environment.

Residential Support Worker

Department of Communities and Justice
05.2021 - Current
  • Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
  • Fostered a positive living environment, promoting independence and encouraging socialization among residents.
  • Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
  • Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
  • Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
  • Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.
  • Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
  • Maintained accurate documentation of resident progress, incidents, and communication with family members or guardians.
  • Advocated for resident rights within the facility setting, promoting autonomy whenever possible while balancing safety concerns.
  • Helped build important life skills such as cooking and cleaning.
  • Monitored client medications and adherence to individual treatment plans.

Education

Bachelor of Science - Social Sciences

Western Sydney University
Sydney, NSW
04-2026

Bachelor of Science - Diploma in Community Services

National Career Institute
Sydney, NSW
03-2021

High School Diploma -

Pacific College of Technology
Auburn, NSW
03-2018

Skills

  • Bathing assistance
  • Housekeeping tasks
  • Grooming assistance
  • Dressing assistance
  • Safety awareness
  • Dementia care
  • Compassionate care
  • Toileting support
  • Professional boundaries
  • Social interaction

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.

Certification

  • Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
  • Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.

Languages

English
Full Professional

Timeline

Residential Caregiver

Wesley Mission Organization
11.2022 - Current

Residential Support Worker

Department of Communities and Justice
05.2021 - Current

Bachelor of Science - Social Sciences

Western Sydney University

Bachelor of Science - Diploma in Community Services

National Career Institute

High School Diploma -

Pacific College of Technology
Andrews Acquah