Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Abigail Spooner

Mackay

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

8
8
years of professional experience

Work History

Receptionist

Tri Plumbing Services
03.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Managed invoicing and payment processing operations.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.

Retail Sales Associate

Office Works
09.2020 - 03.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Food Service Worker

SUBWAY®Restaurants
10.2015 - 04.2020
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

High School Diploma -

Mackay North High School
Mackay
12.2018

Skills

  • Spreadsheet Tracking
  • Word Processing
  • Appointment Booking
  • Information Protection
  • Call Answering and Routing
  • Organization and Efficiency
  • Accounting and Billing Software
  • Data Inputting
  • Microsoft Office
  • Telephone Skills
  • Staff Management
  • Reception Desk Management

References

  • Marketa Weir - CSA/ CALTEX

      0466 412 562

  • Hayley Kelberg - Operations Coordinator/ TRI PLUMBING

     0428 879 025

  • Tara Evans - Retail

      0431 533 040


Timeline

Receptionist

Tri Plumbing Services
03.2021 - Current

Retail Sales Associate

Office Works
09.2020 - 03.2021

Food Service Worker

SUBWAY®Restaurants
10.2015 - 04.2020

High School Diploma -

Mackay North High School

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Abigail Spooner