Abigail Trost
Brisbane,Queensland
Summary
Hardworking and passionate job seeker. Possesses strong organizational skills and is eager to secure an entry-level position as a [Job Title]. Prepared to contribute abilities to help the team achieve company goals. Consistently demonstrated reliability, persistence, and trustworthiness. Whether working independently or as part of a team, effectively showcased organizational abilities and interpersonal communication skills. Capable of acquiring new skills and adapting to changing environments. Professional and friendly demeanour, positive attitude, are well-known qualities.
Overview
8
8
years of professional experience
Work History
Team Member
Coles Supermarkets
06.2021 - Current
- Provided exceptional customer service, answering questions and helping customers locate items.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Rotated products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used in-store system to locate inventory and place special orders for customers.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
Dairy and Meat Manager
Coles Supermarkets
09.2023 - 03.2024
- Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
- Mentored junior staff members, fostering a culture of continuous improvement.
- Enhanced department sales by ensuring proper product display and presentation.
- Demonstrated strong leadership skills in managing daily operations.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Supported employee satisfaction by promptly addressing scheduling concerns and requests for time off.
Team Member
IGA West Ipswich
06.2021 - 12.2021
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Prepared orders for customers without delay to deliver excellent service.
- Stocked shelves and organized merchandise displays for easy retrieval.
Team Member
IGA Goodna
08.2016 - 07.2021
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different departments to provide optimal coverage and meet production goals.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Removed trash, swept, and mopped floors for professional appearance.
- Stocked shelves and organized merchandise displays for easy retrieval.
Education
Certificate III - Animal Science
TAFE Queensland
Grovely QLD09.2021
High School Diploma -
Brisbane School of Distance Education
West End, QLD11.2017
Certificate I - Information, Digital Media And Technology
Brisbane School of Distance Education
West End, QLD09.2017
Certificate I - Business
Brisbane School of Distance Education
West End, QLD06.2016
Skills
- Organizational Skills
- Multitasking Abilities
- Active Listening
- Excellent Communication
- Ability to work well independently
- Articulate and friendly with a professional demeanour
- Teamwork and Collaboration
- Efficient Problem-Solving
- Continuous Development
- Punctual and Reliable
Volunteer Experience
RSPCA from June 2019 to July 2020. 130 hours volunteered.
Timeline
Dairy and Meat Manager
Coles Supermarkets
09.2023 - 03.2024
Team Member
Coles Supermarkets
06.2021 - Current
Team Member
IGA West Ipswich
06.2021 - 12.2021
Team Member
IGA Goodna
08.2016 - 07.2021
Certificate III - Animal Science
TAFE Queensland
High School Diploma -
Brisbane School of Distance Education
Certificate I - Information, Digital Media And Technology
Brisbane School of Distance Education
Certificate I - Business
Brisbane School of Distance Education
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