Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Valentine

Kew,VIC

Summary

Passionate and diligent individual, fueled by a genuine love for Apple’s products and cutting-edge technology. As someone who fangirls over every touchpoint with innovation, I’m eager to contribute my expertise in setting up devices and assisting others. With strong teamwork skills and excellent grades as an engineering and computer science student, joining Apple feels like the perfect fit.

Overview

12
12
years of professional experience

Work History

Engineering Student

Monash University, Clayton Campus
02.2023 - Current
  • Customer Requirements Analysis 🧐: Interpreted customer needs to develop effective engineering solutions.
  • Hands-On Experience 🔧: Gained practical knowledge using various engineering tools and equipment during projects.
  • Safety Compliance 🚧: Adhered to safety procedures and maintained good housekeeping standards.
  • Effective Communication 🗣️: Strengthened communication skills through regular interactions.
  • Team Leadership 🤝: Acted as a team leader, delegating tasks and providing feedback.
  • Conflict Resolution 🤲: Collaborated within a team, using emotional intelligence and interpersonal finesse to resolve conflicts.
  • Initiative and Creativity 💡: Demonstrated initiative and creativity in tackling challenging tasks.
  • Adaptability 🌟: Quickly learned and adapted to new technology and software applications.
  • Time Management ⏰: Applied effective time management techniques to meet tight deadlines.
  • Organizational Skills 📂: Managed multiple projects with strong organizational abilities.
  • Analytical Aptitude 🧠: Successfully completed challenging coursework within engineering curriculum.
  • Team Collaboration 🤝: Worked independently and collaboratively within a team environment.

Device Support and Set up

02.2019 - Current

Assisted family members with setting up various Apple devices, including iPhones (15 and 13), MacBook Pro, and configuring features such as Face ID, Touch ID, and iCloud accounts. Additionally, I liaised with mobile service providers for number transfers and recovery. 🍎🔧

Caregiver of Parent

09.2012 - Current

Obtained and enhanced my empathy, adaptability, communication, and problem-solving abilities through...

1. Patient Advocacy and Liaison 🌟:

  • Served as a dedicated advocate for patient needs during interactions with healthcare professionals and insurance companies.
  • Collaborated with organizations and professionals such as TAC, physiotherapists, and occupational therapists to ensure comprehensive care.

2. Health Monitoring and Reporting 👀:

  • Recognized and promptly reported any abnormalities or changes in your client’s health status to case managers and occupational therapists.

3. Coaching and Consultation 🤝:

  • Provided coaching, mentoring, and professional development support to enhance performance.

4. Cognitive Enhancement Recommendations 💡:

  • Offered lifestyle modifications to further enhance cognitive function.

5. Practical Assistance 🔧:

  • Assisted with daily living activities, ran errands, and managed household chores.

6. Communication and Emotional Regulation 🗣️:

  • Conducted daily check-ins and progress reports for both your parent and therapists.
  • Facilitated emotional regulation through non-confrontational discussions.
  • Acted as a respectful and discreet translator, maintaining positive professional and personal relationships.

Volunteer

Salvos
06.2021 - 08.2021
  • Store Maintenance🧹: Maintained store’s appearance and organization through diligent cleaning and shelving, ensuring a welcoming environment for customers.
  • Inventory Management📦: Assisted in managing inventory by moving displays and packaging online delivery orders, contributing to store’s operational efficiency.
  • Customer Service💁: Provided guidance to customers, helping them locate items within various sections such as clothing, enhancing their shopping experience.

Volunteer

Baptcare - Karana Retirement Living
06.2019 - 02.2020
  • Elderly Engagement🌻: Engaged in meaningful conversations with residents, enhancing their day-to-day experiences.
  • Communication Adaptability 👂: Adjusted communication methods to better interact with the elderly, such as raising my voice and slowing down speech.
  • Activity Coordination 🎲: Organized weekly activities, including board games and bingo sessions, fostering community and entertainment for residents.

Education

Bachelor of Engineering (Hons) And Science - Software Engineering And Computer Science

Monash University
Melbourne, VIC
10.2028

VCE Certificate -

Ruyton Girls' School
Kew, VIC
11.2022

Skills

  • MS Office

  • Calm & Professional Under Pressure

  • Conflict Mediation & De-escalation

  • Database Design & Management

  • Product Knowledge & Enthusiasm

  • Love for Learning

  • Data Entry & Analysis

  • Teamwork & Collaboration

Timeline

Engineering Student

Monash University, Clayton Campus
02.2023 - Current

Volunteer

Salvos
06.2021 - 08.2021

Volunteer

Baptcare - Karana Retirement Living
06.2019 - 02.2020

Device Support and Set up

02.2019 - Current

Caregiver of Parent

09.2012 - Current

Bachelor of Engineering (Hons) And Science - Software Engineering And Computer Science

Monash University

VCE Certificate -

Ruyton Girls' School
Abigail Valentine