Abigail L.N. Ina
Data Analyst
Gold Coast,QLD
Summary
Experienced Sales Data Analyst with a focus on enhancing process efficiency and supporting strategic sales decisions. Proficient in data interpretation, planning, forecasting and project coordination. Strong skills in Microsoft Office and effective communication. Seeking to leverage expertise to continuous learning and operational improvement.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Sales Data Analyst
Kraft Heinz Company
Port Moresby, National Capital District
09.2021 - 01.2024
- Supported sales plan development through comprehensive data analysis and reporting.
- Identify improvements, track, and report results to team members and management.
- Facilitated efficient communication by preparing timely sales reports for stakeholders.
- Designed reporting dashboards and scorecards in Excel to monitor sales trends effectively.
- Developed sales forecasts, aligned with market trends, and provided strategic insights.
- Analyzed customer performance metrics and incentive tracking to identify improvement opportunities.
- Designed and deployed intuitive reporting exercises, improving the sales cycle processes (stock coverage, profitability analysis, innovation insights, and market competition analyses).
- Oversaw budget allocation to support financial planning processes.
- Maintained precise calculations and allocations for all value-based sales' promotional offers.
- Designed and introduced an institutionalized 'Days of Inventory' dashboard, utilized across both PNG and Jakarta headquarters.
- Collaborated with Supply Chain and Logistics teams to maintain optimal inventory levels at warehouses.
- Collaborated with Commercial Finance during critical tasks and projects.
Sales Analyst
Goodman Fielder
Port Moresby, National Capital District
01.2020 - 09.2021
- Developed sales data models and managed the pricing matrix.
- Created templates and scorecards for tracking market trends.
- Collaborated with stakeholders and facilitated team support to implement effective operational improvements.
- Compiled customer performance data, presenting findings to key stakeholders.
- Conducted competitor pricing analysis to maintain competitive market positioning.
- Prepared timely market intelligence reports and communicated them to the team members and management to support strategic decisions.
- Assisted Commercial Finance Manager in overseeing price adjustments, updating systems, and calculating sales financials.
- Drafted customer communication letters.
- Coached and mentored the Customer Database Officer, securing consistent data handling practices.
Sales Project Coordinator
Goodman Fielder
Port Moresby, National Capital District
09.2018 - 01.2020
- Lead a major project to deploy software and hardware for sales teams throughout Papua New Guinea.
- Facilitated the capture of merchandising data using handheld devices in real time.
- Liaised and partnered with key stakeholders to coordinate tasks and processes, and ensure the timely rollout of the project.
- Coordinated tasks with international and local vendors, Design Team, service providers, and key stakeholders for timely project rollout.
- Receive and identify queries and issues, and resolve them with relevant stakeholders, and/or independently.
- Created training materials and programs for Sales Managers and Teams.
- Conducted nationwide training sessions to ensure project success.
- Managed logistical arrangements for conferences, travel, and accommodation.
- Analyzed technical and sales reports generated by the tool to identify key trends, and communicated significant insights to stakeholders.
- Executed projects focused on creating customer databases, gondola trackers, and complaint management systems.
- Successfully began and used hand-held project, enhancing team efficiency by 15%.
- Assisted Customer Service Manager in designing and executing strategies for the Customer Service Improvement Project.
- Oversaw regional and local sales managers and staff.
- Prepared and delivered appropriate presentations on products and services.
National Sales Coordinator
Goodman Fielder
Port Moresby, National Capital District
07.2016 - 09.2018
- A new role established to oversee and support the five (5) new Sales Offices set up in their respective provinces.
- Trained and supported five Sales Support Officers for administrative management across offices.
- Oversaw and organized sales administration processes, ensuring system efficiency.
- Trained the Sales Administration Teams to read analytical reports, develop trackers and reports, manage customer complaints and credit note processes, prepare invoices for payment, maintain bookkeeping, and perform admin-related duties.
- Facilitated effective communication of key initiatives with Sales and Field teams to guarantee successful implementation.
- Facilitated effective planning by coordinating meetings and conferences to achieve organizational objectives.
- Self-taught in process improvements and best practices led to the advancement of my role, for which I was appointed as the Sales Project Lead, a new role established to deliver projects.
- Assisted sales team members in securing permanent roles through consistent high-quality work.
Education
Certificate III - Individual Support
Greenwich College
Gold Coast, QLD 08.2024 - Current
Bachelor of Natural Science - Biological And Physical Sciences
University of Goroka
Papua New Guinea 01.2011 - 12.2014
High School Diploma -
St. Ignatius Secondary
Papua New Guinea 01.2009 - 11.2010
Skills
- Data Analysis Tools (MS Excel, Power Query)
- Data interpretation
- Market Trend Analysis
- Shareholder communication
- Budget management
- Sales cycle management and reporting
- Customer service management
- Analytical reasoning and problem-solving
- Business processes
- Strong planning abilities and prioritize task scheduling
- Collaboration and teamwork
- Project Coordination
- Proficiency in Microsoft Office
Hobbies and Interests
- Playing field hockey, soccer and beach volleyball
- Going to the gym and mixed martial arts,
- Traveling
- Playing Rummy-O, a board game,
- Cooking and baking from scratch
- Solving crosswords and puzzles
- Reading and journaling,
- Planting herbs and vegetables
- Interest in painting, drawing, and creative arts
References
- Ms. Betty Mumbru, National Sales Manager, Hugo Canning Company Ltd, +675 721 39 275, Betty.Mumbru@kraftheinz.com
- Mr. Michael Boyden, National Sales Manager, Goodman Fielder, +61 419 4914 488
Languages
English
Native language
English
Advanced (C1)
C1
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
I am adventurous and always open to any learning experience to broaden my knowledge and perspective. I love learning new skills and immersing in different cultures.
Interests
Teach English as a Foreign Language
Environmental Conservation
Food Culture, Health and Wellness
Community Health
Social Services
Quality Analysing and policing
Sustainable Living
Agriculture
Self-development
Learn new cultures
Small Business Enterprises
Digital Marketing
Timeline
Certificate III - Individual Support
Greenwich College
08.2024 - Current
Sales Data Analyst
Kraft Heinz Company
09.2021 - 01.2024
Sales Analyst
Goodman Fielder
01.2020 - 09.2021
Sales Project Coordinator
Goodman Fielder
09.2018 - 01.2020
National Sales Coordinator
Goodman Fielder
07.2016 - 09.2018
Bachelor of Natural Science - Biological And Physical Sciences
University of Goroka
01.2011 - 12.2014
High School Diploma -
St. Ignatius Secondary
01.2009 - 11.2010
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