Abigail Martin
Sydney,NSW
Summary
I am a skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. I am willing to take on any task to help a team. I am a reliable and dedicated team player with a hardworking and resourceful approach as well as an organised and dependable candidate who is successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
Work History
Bartender
The Greens
12.2022 - Current
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Social Media Marketing Intern
Agency 35
07.2023 - 01.2024
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Boosted website traffic by creating and sharing engaging blog posts and articles related to the industry.
- Collaborated with the marketing team to develop targeted social media strategies for various demographics.
- Improved overall social media presence with consistent branding guidelines across all platforms.
- Conducted daily updates to social media profiles to boost company online presence.
Bartender
The Republic Hotel: Taylor's Rooftop
05.2021 - 06.2022
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Woolloomooloo Bay Hotel
12.2020 - 04.2021
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor of Commerce - Marketing Management
Macquarie University
Sydney, NSW11.2024
Skills
- Suggestive Selling
- Clear and Effective Communication
- Service-Oriented Mindset
- Customer Service
- Adaptability
- Decision Making
- Time Management Abilities
- Problem Solving
- Memory Retention
- Organisational Ability
- Interpersonal Skills
- Teamwork and Professionalism
Additional Information
During a transformative six-month journey across Europe, I had the opportunity to immerse myself in diverse cultures, broadening my global perspective and enhancing my interpersonal skills. Traveling heightened my adaptability, cultural awareness, and ability to connect with individuals from various backgrounds. This experience not only reinforced my passion for effective communication but also equipped me with a unique set of insights that I can leverage to create impactful marketing strategies. It showcased my ability to navigate unfamiliar environments, think creatively, and collaborate with diverse teams—a skill set I am eager to apply to a dynamic marketing internship.
Timeline
Social Media Marketing Intern
Agency 35
07.2023 - 01.2024
Bartender
The Greens
12.2022 - Current
Bartender
The Republic Hotel: Taylor's Rooftop
05.2021 - 06.2022
Bartender
Woolloomooloo Bay Hotel
12.2020 - 04.2021
Bachelor of Commerce - Marketing Management
Macquarie University
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