Detail-oriented and results-driven professional with experience in warehouse coordination, inventory management, and logistics. Skilled in handling shipments, inspecting hardware, maintaining accurate records, and ensuring compliance with safety standards. Proven ability to organize workflows, optimize storage space, and contribute to team success in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Health Service Officer 4/5
Canberra Health Services
ACT
04.2025 - Current
Receiving, storing, issuing, and distributing goods, including sterile items.
Entering basic issue and receipt transactions into the computerized purchasing and inventory control system.
Delivering goods to customers and users.
Processing and maintaining supply documentation.
Collecting and delivering goods as required.
Assisting in restocking and put aways.
Cleaning storage areas and shelves.
Participating in unit improvement and customer service activities.
Adhering to safe manual handling techniques, including the safe handling of chemicals and lifting, pulling, and pushing loads.
Warehouse Coordinator
Sainsburys Distribution Centre
Birmingham/ United Kingdom
08.2022 - 08.2024
Managed loading and unloading of shipments, ensuring hardware and packages were accurately checked and verified upon delivery.
Conducted thorough inspections of incoming hardware to identify damages and discrepancies, maintaining high standards of quality.
Maintained detailed records of inventory received and dispatched, ensuring accuracy in documentation and timely updates.
Strategically organized hardware storage to optimize space utilization and ensure easy access for team members.
Selected appropriate envelopes, boxes, and pallets for packing shipments, ensuring safe and secure transport.
Promptly picked, packed, and labeled orders, collaborating with logistics partners to arrange collections and deliveries.
Complied with safety regulations and standard operating procedures to maintain a clean, hazard-free work environment.
Contributed to team success by supporting daily operations and achieving set targets efficiently
Warehouse Operations Manager
Amazon Distribution Agency
India
08.2021 - 07.2022
Developed and implemented warehouse processes, including inventory storage and order management, to maximize efficiency.
Supervised order picking, packing, and shipping, ensuring tasks were completed accurately and on time.
Maintained relationships with vendors and suppliers to resolve delivery or shipment issues promptly.
Scheduled and managed shifts based on workflow demands and team strengths to optimize productivity.
Trained and led teams to adhere to company policies and achieve performance targets.
Ensured workplace safety compliance, maintaining cleanliness and order throughout the warehouse.
Cashier,Sales & Inventory Management
House of Uniforms
Bahrain
06.2016 - 09.2020
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Performed cash, card, and check transactions to complete customer purchases.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Used POS system to enter orders, process payments and issue receipts.
Operated cash register to record transactions accurately and efficiently.
Worked with floor team and managers to meet wide range of customer needs.
Stocked, tagged and displayed merchandise as required.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Managed complaints from the customers over phone calls.
Sales Engineer Assistant
Terex
India
12.2014 - 04.2016
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Performed cash, card, and check transactions to complete customer purchases.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Built relationships with customers to encourage repeat business.
Assisted customers with returns, refunds and resolving transaction issues.
Used POS system to enter orders, process payments and issue receipts.
Operated cash register to record transactions accurately and efficiently.
Worked with floor team and managers to meet wide range of customer needs.
Stocked, tagged and displayed merchandise as required.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Managed complaints from the customers over phone calls.
Education
Master Of Business Administration - Marketing Management
Mahatma Gandhi University
Viswajyothi College Of Engineering & Technology
06.2014
Bachelor Of Commerce - Commerce With Computer Application
Mahatma Gandhi University, Kottayam
Santhigiri College Of Computer Sciences
04.2012
Skills
Warehouse Operations Management
Inventory and Shipment Handling
Loading, Unloading, and Hardware Inspections
Order Picking, Packing, and Labeling
Logistics Coordination and Record Keeping
Strategic Storage and Space Optimization
Safety Compliance and Hazard Prevention
Fostering Positive and Supportive Work Culture
Effective Time Management Skills
Timeline
Health Service Officer 4/5
Canberra Health Services
04.2025 - Current
Warehouse Coordinator
Sainsburys Distribution Centre
08.2022 - 08.2024
Warehouse Operations Manager
Amazon Distribution Agency
08.2021 - 07.2022
Cashier,Sales & Inventory Management
House of Uniforms
06.2016 - 09.2020
Sales Engineer Assistant
Terex
12.2014 - 04.2016
Master Of Business Administration - Marketing Management
Mahatma Gandhi University
Bachelor Of Commerce - Commerce With Computer Application
Customer Service Officer-Warehousing, Supplychain and 3PL Logistics at GWC LogisticsCustomer Service Officer-Warehousing, Supplychain and 3PL Logistics at GWC Logistics
<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group<ul><li>Production Block Incharge Job Role: Operations, Control and Monitoring</li><li>1. All activities related to production and monitoring the process as per SOPs.</li><li>2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons.</li><li>3. Check and implement the process for cleaning of equipment as per the schedules.</li><li>4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room.</li><li>5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports.</li><li>6. Responsible for preparation of daily production planning and ensuring the same.</li><li>7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets.</li><li>8. Ensure proper utilization of equipment and manpower as and when required.</li><li>9. Planning and monitoring during execution of the process validation.</li><li>10. Manpower planning. Monitor the project modification activities.</li><li>11. Responsible to handle production processes.</li><li>12. Implementation of new technology w.r.t. process equipments or facility.</li><li>13. Supporting quality assurance team for DMF submission.</li><li>14. Executing and supervising training, validation, qualification and calibrations protocols.</li><li>15. To perform visual inspection and certification of cleaned equipment after product change over cleaning as per standard operating procedure.</li><li>CGMP:</li><li>1. Following departmental standard operating procedures (SOP) and providing suggestions for SOP simplification and any other improvements.</li><li>2. Making sure all the documents and checklist are verified before and after manufacturing.</li><li>3. Ensuring retention and destruction of records are maintained in a department.</li><li>4. Verifying status labeling of accessories, in-process instruments, containers, area & equipment.</li><li>5. Performing contemporaneous (on time) document entries.</li><li>EHS:</li><li>1. Following Environment, Health and Safety policies and practices.</li><li>2. Making sure personnel health, hygiene and organization practices are followed.</li><li>3. To conduct risk analysis of product, system, equipment, process as per standard procedure.</li><li>Training</li><li>1. Attaining training as per training need and providing training to sub-ordinates through available software of Learning Management System (LMS).</li></ul> at MSN Group