Abinash Shah
Homebush West
Summary
Dynamic Store Team Member at Coles Supermarket with a proven track record in enhancing customer satisfaction through exceptional service and strong relationship-building. Skilled in maintaining cleanliness and hygiene while ensuring workplace safety. Committed to fostering a positive shopping experience and achieving organizational goals through reliability and a goal-oriented mindset.
Offering reliable and positive attitude, eager to learn and grow in retail environment. Brings ability to understand customer service principles and operate point-of-sale systems efficiently. Ready to use and develop communication skills and teamwork in [Desired Position] role.
Overview
1
1
year of professional experience
Work History
Store Team Member
Coles Supermarket
11.2023 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
Education
High School Diploma -
Crown Institute of Higher Education
MBA - Accounting
Holmes Institute
Townhall,NSW10-2024
Skills
- Cleanliness and hygiene
- Workplace safety
- Store maintenance
- Reliability and punctuality
- Goal-oriented mindset
- Customer engagement
- Loss prevention strategies
Languages
Hindi
Full Professional
Timeline
Store Team Member
Coles Supermarket
11.2023 - Current
High School Diploma -
Crown Institute of Higher Education
MBA - Accounting
Holmes Institute
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