Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Abinaya Krishnaswamy

West Ryde

Summary

Experienced Administration Officer with exceptional organisational skills and keen attention to detail. Passionate about healthcare administration, with a commitment to ensuring efficient operations and high-quality patient support. Adept at managing schedules and handling patient communications while prioritising regulatory compliance. Enthusiastic about the opportunity to contribute to a psychiatric practice by providing comprehensive administrative support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Research Intern

Smart Green Cities
01.2024 - Current
  • Co-authored a peer-reviewed systematic review, managing research documentation and ensuring data accuracy
  • Coordinated participant scheduling and administered surveys, maintaining research protocols and data integrity
  • Handled research correspondence and data processing, demonstrating strong organisational and analytical skills

Branch Manager of Human Resources

AIESEC
06.2022 - Current
  • Led talent management initiatives, overseeing recruitment processes, scheduling interviews, managing google calendar and coordinating candidate communication
  • Maintained confidentiality of member information, ensuring adherence to organisational policies and procedures, and safeguarding sensitive data

Youth Ambassador

headspace
03.2020 - Current
  • Assisted with administrative responsibilities, including coordinating schedules and handling sensitive information with strict attention to privacy
  • Provided support in youth mental health services, improving communication between clients and stakeholders to enhance service delivery
  • Created and facilitated mental health workshops in high schools, raising awareness and promoting open conversations about mental well-being

Program Leader

Shichida Australia
02.2019 - Current
  • Managed schedules, trial class appointment tracking, and maintained detailed customer records, improving overall efficiency in administrative tasks
  • Managed customer inquiries, including answering phone calls, ensuring smooth interactions and providing essential support across various stages of customer service
  • Streamlined administrative processes, implementing more efficient systems for managing customer data and ensuring compliance with confidentiality standards
  • Supported office operations by organising and processing materials for classes, including scanning, filing, and photocopying documents

Psychology Intern

Perkumpulan Keluarga Berencana Indonesia (PKBI)
09.2024 - 01.2025
  • Facilitated educational discussions on public health issues, engaging marginalised communities in research about HIV/AIDS prevention and family planning, with a particular focus on older, vulnerable populations at the clinic
  • Facilitated weekly intern meetings, providing administrative support and organising discussions on key topics like family planning and rights of marginalised groups
  • Promoted a culture of knowledge-sharing within the intern group, improving overall competency and supporting patient care
  • Responded to internal inquiries related to patient care, ethical practices and confidentiality


Australian Delegate

Australia Indonesia Youth Exchange Program
09.2024 - 01.2025
  • Coordinated scheduling and documentation for community-driven projects with youth in Lombok, ensuring smooth operations and effective collaboration
  • Strengthened diplomatic relations between Australia and Indonesia by engaging in bilateral discussions and professional development activities, exemplifying commitment to cross-cultural understanding
  • Prioritised personal and professional growth by actively participating in training, feedback sessions, and quality improvement initiatives

Emergic Leader

Reach Foundation
03.2018 - 06.2019
  • Facilitated workshops for youth to raise awareness about mental health and promoting respect for mental well-being
  • Promoted equity by ensuring mental health resources were accessible to all youth, regardless of background or circumstance
  • Championed courage by encouraging open dialogue about mental health, challenging stigma, and empowering youth to seek help when needed

Education

Bachelor of Psychology - Honours

Macquarie University
Sydney, NSW
12-2026

Skills

  • Administrative Support
  • Communication Skills
  • Data Management
  • Attention to Detail
  • Proficiency with Microsoft Office
  • Organisation & Multitasking
  • Confidentiality & Ethics
  • Interpersonal Skills
  • Time Management Skills

Certification

Global Competence Certificate (GCC) - AFS Intercultural Programs

Interests

  • Carnatic Music - practiced for 15 years
  • Bahasa Indonesia - limited working proficiency

Timeline

Psychology Intern

Perkumpulan Keluarga Berencana Indonesia (PKBI)
09.2024 - 01.2025

Australian Delegate

Australia Indonesia Youth Exchange Program
09.2024 - 01.2025

Research Intern

Smart Green Cities
01.2024 - Current

Branch Manager of Human Resources

AIESEC
06.2022 - Current

Youth Ambassador

headspace
03.2020 - Current

Program Leader

Shichida Australia
02.2019 - Current

Emergic Leader

Reach Foundation
03.2018 - 06.2019

Bachelor of Psychology - Honours

Macquarie University
Abinaya Krishnaswamy