Abir Nazha

As a pharmacy assistant, I have been actively involved in many aspects of the business:

• Kept pharmacy counter and related areas clean, neat and organized.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
• Delivered exceptional customer service through active listening skills and addressing concerns promptly.
• Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
• Received incoming supplies and stocked in correct locations.
• Merchandised over-the-counter goods and rotated stock.
• Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
• Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
• Contributed to increased sales by offering expert advice on over-the-counter medications and products.
• Operated the ill and served customers efficiently.