Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Abisha Poudel

Neutral Bay

Summary

Highly motivated and detail-oriented professional with a Bachelor of Medical Science. Experienced in healthcare administration, laboratory research, and data entry, with a strong ability to manage and transcribe sensitive medical information accurately and efficiently. Proficient in medical terminology, laboratory information systems, and data

entry software, with excellent attention to detail and problem-solving skills. Adaptable to fast-paced environments, demonstrating strong time management, organisational skills,

and a commitment to confidentiality and professionalism. A dedicated team player with excellent communication skills, eager to contribute to medical administration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Intake Officer

Bluebell Health
04.2025 - Current
  • Conducted patient intake and eligibility screening for Transcranial Magnetic Stimulation (TMS), including risk assessments for seizures and neurological disorders.
  • Liaised with Medicare, DVA, private insurers, and psychiatrists to coordinate patient care and streamline administrative processes.
  • Led and managed a team of three staff, ensuring effective communication between patients and clinicians while maintaining high-quality service delivery.
  • Delivered staff training on new clinical software, supporting seamless system integration and operational efficiency.
  • Certified in psychometric testing; supported clinical research and patient acquisition for University of Melbourne projects (Cogent Program, Dr Leo Chen).
  • Reported directly to the CEO with service improvement recommendations, contributing to expanded treatment pathways beyond Major Depressive Disorder, including PTSD, anxiety, and BPD.
  • Strengthened expertise in patient care, interdisciplinary communication, clinical research, and leadership in a fast-paced healthcare environment.

Senior Medical Receptionist

Absolute Medical Services
02.2021 - 04.2025
  • Assisted clinical staff with procedure preparation, ensuring a seamless workflow and enhanced patient care.
  • Maintained 100% accuracy in patient records by managing EMR systems (Best Practice) and verifying medical data.
  • · Improved administrative efficiency by handling email correspondence, reports, and appointment coordination.
  • ·Delivered excellent patient service by addressing inquiries, resolving scheduling conflicts, and maintaining confidentiality.

Intern – Motor Neuron Disease Research Centre

Macquarie University Hospital
02.2024 - 08.2024
  • Conducted research on neurodegenerative disease mechanisms, contributing to advancements in motor neuron disease (MND) studies.
  • Assisted in clinical trial data collection and analysis, improving the accuracy and efficiency of research findings.
  • Performed laboratory techniques, including sample processing, cell culture, and electrophysiological assays, ensuring precise experimental execution.
  • Contributed to research presentations and academic reports, enhancing the communication of complex scientific data.
  • Developed a strong understanding of medical research protocols, ethical considerations, and patient interactions in a clinical research setting

Woolworths Supervisor

Woolworths
01.2019 - 01.2021
  • Led a team of 10+ staff members, overseeing daily operations and ensuring efficient store performance during shifts.
  • Managed staff schedules, ensuring optimal coverage
  • Supervised staff performance, providing feedback, conducting performance reviews, and identifying areas for improvement.
  • Facilitated conflict resolution and ensured compliance with workplace safety standards, maintaining a positive and productive environment.

Education

Higher School Certificate -

Lisarow High School
Central Coast

Bachelor of Medical Science - Anatomy And Physiology

Macquarie University
Sydney, NSW
11-2025

Skills

  • - Proficient
  • - Strong Communication
  • - Skilled
  • - Detailed Oriented
  • - Collaborative team player
  • - Problem-Solving & Critical Thinking
  • - Leadership & Initiative
  • - Work Ethic & Reliability

Certification

- First Aid (CPR)

- Mental Health CPR

- Certificate of Hospitality III

- Australian Long Tan Award


Timeline

Intake Officer

Bluebell Health
04.2025 - Current

Intern – Motor Neuron Disease Research Centre

Macquarie University Hospital
02.2024 - 08.2024

Senior Medical Receptionist

Absolute Medical Services
02.2021 - 04.2025

Woolworths Supervisor

Woolworths
01.2019 - 01.2021

Higher School Certificate -

Lisarow High School

Bachelor of Medical Science - Anatomy And Physiology

Macquarie University

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Abisha Poudel