Abisha Poudel
Neutral Bay
Summary
Highly motivated and detail-oriented professional with a Bachelor of Medical Science. Experienced in healthcare administration, laboratory research, and data entry, with a strong ability to manage and transcribe sensitive medical information accurately and efficiently. Proficient in medical terminology, laboratory information systems, and data
entry software, with excellent attention to detail and problem-solving skills. Adaptable to fast-paced environments, demonstrating strong time management, organisational skills,
and a commitment to confidentiality and professionalism. A dedicated team player with excellent communication skills, eager to contribute to medical administration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intake Officer
Bluebell Health
04.2025 - Current
- Conducted patient intake and eligibility screening for Transcranial Magnetic Stimulation (TMS), including risk assessments for seizures and neurological disorders.
- Liaised with Medicare, DVA, private insurers, and psychiatrists to coordinate patient care and streamline administrative processes.
- Led and managed a team of three staff, ensuring effective communication between patients and clinicians while maintaining high-quality service delivery.
- Delivered staff training on new clinical software, supporting seamless system integration and operational efficiency.
- Certified in psychometric testing; supported clinical research and patient acquisition for University of Melbourne projects (Cogent Program, Dr Leo Chen).
- Reported directly to the CEO with service improvement recommendations, contributing to expanded treatment pathways beyond Major Depressive Disorder, including PTSD, anxiety, and BPD.
- Strengthened expertise in patient care, interdisciplinary communication, clinical research, and leadership in a fast-paced healthcare environment.
Senior Medical Receptionist
Absolute Medical Services
02.2021 - 04.2025
- Assisted clinical staff with procedure preparation, ensuring a seamless workflow and enhanced patient care.
- Maintained 100% accuracy in patient records by managing EMR systems (Best Practice) and verifying medical data.
- · Improved administrative efficiency by handling email correspondence, reports, and appointment coordination.
- ·Delivered excellent patient service by addressing inquiries, resolving scheduling conflicts, and maintaining confidentiality.
Intern – Motor Neuron Disease Research Centre
Macquarie University Hospital
02.2024 - 08.2024
- Conducted research on neurodegenerative disease mechanisms, contributing to advancements in motor neuron disease (MND) studies.
- Assisted in clinical trial data collection and analysis, improving the accuracy and efficiency of research findings.
- Performed laboratory techniques, including sample processing, cell culture, and electrophysiological assays, ensuring precise experimental execution.
- Contributed to research presentations and academic reports, enhancing the communication of complex scientific data.
- Developed a strong understanding of medical research protocols, ethical considerations, and patient interactions in a clinical research setting
Woolworths Supervisor
Woolworths
01.2019 - 01.2021
- Led a team of 10+ staff members, overseeing daily operations and ensuring efficient store performance during shifts.
- Managed staff schedules, ensuring optimal coverage
- Supervised staff performance, providing feedback, conducting performance reviews, and identifying areas for improvement.
- Facilitated conflict resolution and ensured compliance with workplace safety standards, maintaining a positive and productive environment.
Education
Higher School Certificate -
Lisarow High School
Central CoastBachelor of Medical Science - Anatomy And Physiology
Macquarie University
Sydney, NSW11-2025
Skills
- - Proficient
- - Strong Communication
- - Skilled
- - Detailed Oriented
- - Collaborative team player
- - Problem-Solving & Critical Thinking
- - Leadership & Initiative
- - Work Ethic & Reliability
Certification
- First Aid (CPR)
- Mental Health CPR
- Certificate of Hospitality III
- Australian Long Tan Award
Timeline
Intake Officer
Bluebell Health
04.2025 - Current
Intern – Motor Neuron Disease Research Centre
Macquarie University Hospital
02.2024 - 08.2024
Senior Medical Receptionist
Absolute Medical Services
02.2021 - 04.2025
Woolworths Supervisor
Woolworths
01.2019 - 01.2021
Higher School Certificate -
Lisarow High School
Bachelor of Medical Science - Anatomy And Physiology
Macquarie University