Restaurant Supervisor
Open To Work
Abishek Shrestha
Chef House Resort
Hornsby,NSW
Work Preference
Job Search Status:
Open to work
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-Site
Location:
Hornsby, NSW
Open to relocation:
Yes
Minimum Desired Compensation
$35/hr
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionPaid time off
4
Languages
1
Certification
9
years of professional experience
Results-driven Restaurant Supervisor with proven expertise in conflict resolution, food safety compliance, and guest relations. Focused on enhancing customer satisfaction and operational efficiency through effective staff training and supervision.
Work History
Restaurant Supervisor
3 Years 10 Months- Supervised daily restaurant operations, ensuring efficient service and guest satisfaction.
- Trained and mentored staff on food safety standards and customer service excellence.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
- Implemented inventory control measures, reducing waste and managing stock levels effectively.
- Resolved guest complaints promptly, boosting overall dining experience and loyalty.
- Monitored kitchen performance to uphold quality standards in food preparation and presentation.
- Developed promotional events, enhancing customer engagement and restaurant visibility.
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Collaborated with management to refine operational procedures for improved workflow efficiency.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Hired, trained and mentored staff to meet and exceed high quality standards.
Faculty Member
6 Years 5 Months- Developed and implemented engaging curriculum to enhance student learning outcomes.
- Mentored junior faculty members, fostering professional growth and collaboration.
- Led interdisciplinary projects, integrating diverse subjects to promote holistic education.
- Evaluated student performance, providing tailored feedback to improve academic success.
- Organized extracurricular activities, enhancing student engagement and community involvement.
- Collaborated with administration on policy development to align with educational standards.
- Incorporated proven methods of engagement and assessment that facilitated student mastery of content.
- Facilitated workshops for staff development, promoting best practices in pedagogy and classroom management.
- Served on college, program and department committees and assisted department head in exercising duties.
- Contributed to the development of departmental goals and objectives, aligning instructional efforts with institutional priorities.
- Evaluated student learning by creating and applying course competencies and accurately evaluating student progress.
Waiter
3 Years 6 Months- Provided exceptional customer service by efficiently managing orders and ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline food delivery and maintain high service standards.
- Trained new team members on menu offerings and restaurant procedures for improved performance.
- Maintained cleanliness and organization of dining areas to enhance overall guest experience.
- Assisted in inventory management, ensuring timely replenishment of supplies for operational efficiency.
- Handled customer inquiries and complaints with professionalism, resolving issues promptly to retain clientele.
- Implemented suggestions for menu modifications based on guest feedback, contributing to improved offerings.
Intern
1 Year- Assisted in daily operations, ensuring smooth front desk functionality and guest satisfaction.
- Supported team in managing reservations and guest inquiries through hotel management software.
- Coordinated with housekeeping to maintain cleanliness standards across guest rooms and common areas.
- Contributed to event planning efforts, organizing logistics for meetings and conferences.
- Enhanced customer service experience by promptly addressing guest concerns and feedback.
- Collaborated with staff to implement hotel policies, improving operational efficiency and service quality.
- Participated in training sessions, gaining knowledge of hospitality protocols and industry best practices.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
Masters In Tourism Studies - Tourism And Hospitality
- 3.49 GPA
Bachelor in Hotel Management - Hotel Management
- 2.88 GPA
Skills
Customer service
Team coordination
Hospitality
Staff training
Guest relations
Service quality
Team management
Staff supervision
Food safety compliance
Health and safety standards
Conflict resolution
Staff management
Labor cost control
Performance monitoring
Reservation handling
Staff scheduling
Quality assurance
Sales strategy
Menu development
Employee motivation
Waste reduction
Hygiene standards
Table management
Menu offerings and promotions
Food services management
Food and beverage service
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Certified Restaurant Supervisor, Chef House Resort
Languages
English
Full Professional
Chinese
Elementary
Hindi
Full Professional
Nepali
Native or Bilingual
Interests
Cooking
Music
Watching Movies and TV Shows
Volunteering
Food Tourism
Trainee of the month
Awarded as Trainee of the month at Intercontinental Sanya resort while working as Intern.
Timeline
Restaurant Supervisor
Chef House Resort
10.2022 - 08.2026Read More
Faculty Member
Cardinal International Boarding HIgh School
03.2020 - 08.2026Read More
Waiter
Tamarind Restaurant
02.2019 - 08.2022Read More
Intern
Intercontinental Hotels Group
12.2017 - 12.2018Read More
K.A.T.H Purbanchal University
Masters In Tourism Studies from Tourism And Hospitality
Read More
I.S.T Fachhochschule Salzburg University of Applied Science
Bachelor in Hotel Management from Hotel Management
Read More