Abjeth Ayoob
Parramatta,NSW
Summary
Dedicated customer service professional with top-notch skills in oral and written communication and active listening, demonstrated by a previous PTE score of 89/90, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviours, understanding customer desires, and providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Project Engineer + Chief Safety Officer
Saina Trading And Contracting. EST, Doha, Qatar
05.2021 - 04.2024
- Communication: Communicating with team members, clients, and subcontractors to coordinate project activities.
- Problem-solving: Identifying and resolving safety hazards and implementing solutions to improve safety protocols.
- Organization: Developing work plans, schedules, and resource plans to ensure project completion.
- Leadership: Providing guidance on safe working practices and implementing safety training programs.
- Adaptability: Managing multiple projects simultaneously while meeting deadlines and budget constraints.
Executive Engineer
Twenty14 Holdings
04.2019 - 04.2021
- Communication: negotiating contracts with contractors and vendors, and communicating with government officials for project approvals.
- Problem-solving: identifying areas for improvement within existing systems and developing solutions.
- Adaptability: overseeing the planning of international projects and coordinating with stakeholders across different countries.
- Leadership: advising senior leadership on strategic initiatives and providing technical guidance to project teams.
- Technology proficiency: streamlining workflow processes through the use of technology.
Education
Master of Professional Engineering - Civil Engineering
University of Wollongong
Wollongong, NSW07.2016
Bachelor of Technology - Civil Engineering
KMEA Engineering College
India05.2013
Skills
- Customer Support
- Data entry proficiency
- Telephone reception
- Client Services
- Verbal and written communication
- Information Protection
Timeline
Project Engineer + Chief Safety Officer
Saina Trading And Contracting. EST, Doha, Qatar
05.2021 - 04.2024
Executive Engineer
Twenty14 Holdings
04.2019 - 04.2021
Master of Professional Engineering - Civil Engineering
University of Wollongong
Bachelor of Technology - Civil Engineering
KMEA Engineering College
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