Summary
Overview
Work History
Education
Skills
Certification
Professional Memberships
Timeline
Generic

Abraham Olorunnife

Nurse Educator | Project and Program Manager | Transformation Leader
Berwick

Summary

Accomplished leader in organizational change with over 25 years of experience in health and technology industries. Proven success as a Nurse Manager / Educator and Clinical Coordinator, managing programs, optimizing resources, and aligning business strategy with enhanced service delivery. Known for building trust across diverse stakeholder groups, fostering high-performing teams, and embedding continuous improvement operationally. A result-driven professional with in-depth nursing management, health sector knowledge, project management skills, and a patient-focused capability.

Overview

15
15
years of professional experience
7
7
years of post-secondary education
7
7
Certifications

Work History

Project Manager / Operational Enablement Specialist

Telstra
Melbourne City, Victoria
01.2018 - 01.2025
  • Led enterprise-wide enablement of new products and services by embedding Agile delivery practices across cross-functional teams, resulting in measurable business growth.
  • Championed customer-centric operational models by integrating human-centred design principles into early-stage planning and delivery.
  • Drove process optimisation initiatives that reduced fulfilment times and improved service quality across enterprise and consumer portfolios.
  • Facilitated Agile ceremonies (scrum, retrospectives, PI planning) and coached teams on Agile maturity to improve delivery cadence and collaboration.
  • Developed scalable cloud-aligned operating models and financial frameworks, achieving measurable gains in delivery speed and resource optimisation.
  • Developed the business cost model on the relationship between sales, service in operation (SIO), and revenue forecasts, and how they correlate with FTE resourcing and unit charges.
  • Drove proactive risk management by serving as escalation lead, streamlining resolution pathways across business, technology, and support units.
  • Delivered over $5.3M in revenue uplift by reimagining and relaunching a previously stagnant product with a carriage-agnostic model tailored to enterprise needs.
  • Closed revenue leakage and accelerated delivery by implementing an automated provisioning process that improved order efficiency and reduced wait times.
  • Enabled a seamless GTM (Go-to-Market) model for multiple product portfolios by aligning sales, IT, and operations into a single delivery stream.
  • Improved customer experience and boosted book-to-bill performance by leading cross-functional workshops that eliminated critical process bottlenecks.
  • Reduced time-to-launch for key Telstra products by applying Agile frameworks, resulting in faster deployment cycles and improved internal stakeholder satisfaction.

Nurse Manager & Educator / Clinical Coordinator

Job Training Institute & Signet Institute Australia
01.2016 - 01.2022
  • Developed an innovative product related to Health Programs to meet industry and market needs.
  • Organised and managed cross-functional teams of health care resources using best practices in nursing practice principles.
  • Designed and implemented end-to-end clinical delivery workflows to support integrating students into the industry-partners, enabling best practice application.
  • Oversaw the rollout of communication solutions for the delivery of program, significantly reducing compliance risk exposure.
  • Designed and implemented a solution-oriented approach to resolve conflict, manage staff, and work strategically with industry partners to achieve optimal results.
  • Planned and developed workplace arrangements with industry partners, enabling nursing students to be exposed to best practice opportunities.
  • Negotiated cross-team and industry-partner alignment, resolving collaboration dependencies that posed critical risks to students / staff relationships and program timelines.
  • Secured additional 2 high-profile industry-partners within 3 months by leading the successful negotiation for a collaborative engagement on delivery best clinical care during students’ practice exposure.
  • Delivered a 95% program completion rate under the government policies changes and resources constraints by optimising nursing team.
  • Strengthened the RTO’s compliance position with the regulator by implementing a risk-managed delivery program that boosted team engagement with clients.
  • Played a pivotal role in retaining high students’ intake / retention by orchestrating the course delivery solutions with minimal escalations.
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
  • Developed comprehensive training programs for new hires, ensuring quality care and consistency in nursing practices.
  • Evaluated skills of nursing personnel and verified staff certifications for validity.
  • Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
  • Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
  • Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
  • Established strong relationships with patients'' families, providing support and education throughout the treatment process.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Championed continuous learning among staff members, organizing regular educational workshops and seminars.
  • Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Reduced hospital readmission rates with proactive discharge planning and thorough patient education.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
  • Implemented infection control measures, resulting in reduced incidence of hospital-acquired infections.
  • Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
  • Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
  • Established and continuously optimized unit schedules and individual work assignments.
  • Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Recorded details regarding therapies to keep patient charts updated.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Monitored patient reactions after administering medications and IV therapies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Educated family members and caregivers on patient care instructions.
  • Managed patients recovering from medical or surgical procedures.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Assessed student performance and provided feedback to facilitate student success.
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Created and implemented assessments to measure student progress.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
  • Utilized innovative teaching strategies to effectively engage students in learning.
  • Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
  • Facilitated student-led, inquiry-based activities in classroom to enhance learning experience.
  • Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
  • Established strong relationships with parents through regular communication, fostering a supportive network for student success.
  • Served on various school committees focused on improving policies or procedures related to academics, safety, or equity issues – driving positive change at an institutional level.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within the school community.
  • Collaborated with adults and children to provide safe and educational experience.
  • Collaborated with colleagues to develop cross-curricular projects, enhancing student learning through interdisciplinary connections.
  • Led professional development sessions for fellow teachers on topics such as technology integration or assessment design, contributing to a culture of ongoing improvement within the school community.
  • Utilized data-driven instruction to target areas of weakness and continuously improve student performance throughout the school year.
  • Designed curriculum-aligned assessments to measure student progress and inform instructional decisions.
  • Enhanced student engagement by integrating interactive technologies into lesson plans.
  • Engaged in continuous professional development to stay current with educational research and pedagogical strategies.
  • Facilitated positive learning environment, establishing clear expectations and supportive classroom culture.
  • Utilized variety of assessment tools to evaluate student understanding and mastery of material.
  • Boosted student reading comprehension with targeted literacy interventions.
  • Guided students in setting and achieving personal and academic goals.
  • Designed and executed project-based learning units, connecting classroom learning to real-world scenarios.
  • Fostered culture of curiosity and exploration, encouraging students to pursue independent research projects.
  • Enhanced student critical thinking skills through problem-based learning activities.
  • Promoted collaborative classroom environment, facilitating group projects that required critical thinking and teamwork.
  • Organized extracurricular clubs and activities that complemented academic curriculum and supported student interests.
  • Implemented classroom technology to enhance learning and make lessons more accessible to all students.
  • Adapted teaching methods and materials to meet evolving standards and benchmarks of education system.
  • Integrated feedback from students and parents to continuously improve teaching methods and classroom management techniques.
  • Collaborated with colleagues to align curriculum and share best teaching practices, improving overall department effectiveness.
  • Maintained open lines of communication with parents and guardians regarding student progress and classroom happenings.
  • Led professional development workshops, sharing innovative teaching strategies with peers.
  • Developed and implemented differentiated instruction strategy, accommodating diverse learning needs and styles.
  • Conducted ongoing assessments to monitor student progress and inform instructional adjustments.
  • Created engaging and informative lesson plans to cover required curriculum standards.
  • Created and developed lesson plans to meet students' academic needs.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Negotiated with suppliers to reduce costs of medical supplies without compromising quality, optimizing budget allocation.
  • Led transition to electronic health records, significantly reducing paperwork and increasing efficiency in patient information management.

Project Coordinator / Operational Enablement Lead

Telstra
01.2016 - 01.2018
  • Directed transformation projects involving the deployment of next-gen IP and cloud solutions, enabling faster market delivery and enhanced operational capability.
  • Organised and managed cross-functional teams of technical resources using best practices in adaptive engineering principles.
  • Designed and implemented end-to-end service delivery workflows to support integrating complex new technologies into enterprise networks.
  • Oversaw the rollout of network automation solutions (e.g., Bladelogic Network Automation - BNA) for high-profile clients, significantly reducing compliance risk exposure.
  • Produced detailed business impact statements (CAPEX, OPEX, PROPEX) to support investment business cases and guide resource planning.
  • Negotiated cross-team and vendor alignment, resolving delivery dependencies that posed critical risks to client relationships and project timelines.
  • Secured $6M+ in revenue within 3 months by leading the successful launch of a first-to-market SDN solution ahead of all competitors.
  • Delivered a 95% project completion rate under strict deadlines and resource constraints by optimising team allocation and incentivising high performance.
  • Strengthened Telstra’s market position by implementing a risk-managed, reward-based project structure that boosted team engagement and delivery speed.
  • Played a pivotal role in retaining high-value customers by orchestrating the delivery of bespoke, complex technology solutions with zero escalations.
  • Contributed to market share growth through vendor selection and deployment strategies that reduced costs while increasing innovation adoption.

Nurse Educator and Registered Nurse

Job Training Institute
01.2014 - 01.2016
  • Coordinated Nurses placement learning programs with various health care facilities as a delivery liaison across.
  • Drove process optimisation initiatives that maximise course delivery times and improved service quality across students’ portfolios.
  • Led internal capability uplift through designing and rolling training programs aligned to best nursing practices.
  • Developed and maintained stakeholder engagement frameworks, improving collaboration and issue resolution across delivery phases.
  • Supported changes in nursing practice using an evidence-based approach and facilitating the initiation of, adoption of, and adaptation to the practice change.
  • Regularly ran clinical workplace simulations in line with health care policies released.
  • Participated in and used evidence-based practice as strategies for improving professional development activities for incumbent students, nursing practice, and patient outcomes.
  • Facilitated compliance and maintenance of clinical competencies for the nursing students.
  • Achieved zero litigation incidents and ensured regulatory compliance by success rate of students’ completion.
  • Improved Nursing students’ safety outcomes by reducing industry-partners complaint / incidents through placement monitoring processes.
  • Streamlined high-priority simulation labs initiatives via process improvements, leading to faster clinical simulation practice times and enhanced students’ confidence.

Registered Nurse

Royal Melbourne, Monash Medical Centre, Dandenong Hospital, Casey Hospital, Cabrini Hospital, Western Health, Melbourne Private hospital, BUPA Aged Care, McGregor Aged Care, Epworth Private, Royal Children and Eastern Health
01.2010 - 01.2014
  • Provided leadership and role modelling to ensure optimal quality client/patient care and client/patient outcomes in the hospital settings.
  • Actively participated and exposed to various procedures medical, surgical and even mental cases.
  • Developed health care plan, manage patients care plan/recovery (post-surgery) and work as team players through compliance to various Hospitals’ work policies.
  • Provide direct nursing care as necessary.
  • Monitor medication as prescribed and treatment schedules to ensure that medications are administered as ordered and that treatments are provided as scheduled.
  • Ensure patient care and services are continually evaluated and improved by maximising the participation of other nursing staff to achieve optimal patient care outcomes.
  • Responsible for coordination of patient care activities and management of nursing and patient services of the shift.
  • Develop standards and policies for the facility and ensure those standards are achieved collaboratively with other nursing and allied staff in the aged care facility.
  • Delivered direct nursing care to meet the nursing leadership requirements of the facility during the shift.
  • Implementation of good nursing knowledge-based practice and experience with patient safety analysis techniques (methods).
  • Proven team building skills in dealing with intra-professional clinical and operations teams including medical staff in diverse settings.
  • Implemented incident management protocols, reducing clinical practice disruptions and improving response times across the facility and frontend IT System.

Education

Bachelor of Nursing -

Charles Darwin University
Darwin, NT
02.2010 - 01.2017

Master of Digital Communications Engineering - undefined

Monash University
Clayton, Melbourne

Diploma of Telecommunications Engineering - undefined

RMIT

Bachelor of Science (Hons) - Physics /Electronics

University of Ilorin

Skills

  • Proficient in managing change initiatives

  • Stakeholder Engagement and Communication

  • Project and Program Management

  • Process Improvement and Operational Efficiency

  • Agile and Hybrid Delivery Frameworks

  • Risk Identification and Mitigation

  • Resource and Workforce Optimisation

  • Transformation Assurance and Governance

  • Financial Modelling and Business Case Development

  • Cultural Change and Team Leadership

  • Technical design expertise

Project management

Scope management

Certification

SAFE Scrum Master

Professional Memberships

  • SAFe Scrum Master Community, Member, 01/01/21, Current
  • Scrum Master Alliance Globally, Member, 01/01/19, Current
  • Australian College of Nursing, Member, 01/01/10, Current
  • Australian Nursing & Midwifery Federation (VIC), Member, 01/01/10, Current

Timeline

Project Manager / Operational Enablement Specialist

Telstra
01.2018 - 01.2025

Nurse Manager & Educator / Clinical Coordinator

Job Training Institute & Signet Institute Australia
01.2016 - 01.2022

Project Coordinator / Operational Enablement Lead

Telstra
01.2016 - 01.2018

Nurse Educator and Registered Nurse

Job Training Institute
01.2014 - 01.2016

Bachelor of Nursing -

Charles Darwin University
02.2010 - 01.2017

Registered Nurse

Royal Melbourne, Monash Medical Centre, Dandenong Hospital, Casey Hospital, Cabrini Hospital, Western Health, Melbourne Private hospital, BUPA Aged Care, McGregor Aged Care, Epworth Private, Royal Children and Eastern Health
01.2010 - 01.2014

Master of Digital Communications Engineering - undefined

Monash University

Diploma of Telecommunications Engineering - undefined

RMIT

Bachelor of Science (Hons) - Physics /Electronics

University of Ilorin

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Abraham OlorunnifeNurse Educator | Project and Program Manager | Transformation Leader