Abrar Hossain
PUNCHBOWL,NSW
Summary
Detail-oriented engineering student with hands-on experience in sales and customer service. Actively pursuing a Bachelor of Engineering Degree at Macquarie University. Skilled in maintaining customer relations and delivering results within deadlines while working collaboratively. Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments. Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
1
1
year of professional experience
Work History
Cleaner
Chullora Car Wash
Chullora, NSW
02.2025 - 04.2025
- Hand-washed and detailed vehicles, including exteriors, interiors, windows, tires, and rims.
- Disinfected high-touch areas inside vehicles, such as steering wheels, door handles, gear shifts, and touchscreens.
- Responded quickly to customer concerns and ensured satisfaction with cleanliness and detailing services.
- Maintained a clean and organized work area, following safety procedures and company policies at all times.
- Regularly checked and restocked cleaning supplies and materials to stay prepared for daily operations.
- Used appropriate chemicals and tools while following safety guidelines and best practices for vehicle care.
Sales Representative & Store Member
UNIQLO BANGLADESH
DHAKA, BANGLADESH
06.2024 - 12.2024
- Provided personalized customer service by assisting shoppers in selecting products that suited their needs and preferences.
- Managed stocking and replenishment to ensure shelves remained well-stocked, and visually appealing.
- Operated the Point of Sale (POS) system efficiently, handling cash, card transactions, and customer inquiries regarding payments.
- Conducted product demonstrations and explained key features to drive sales and improve customer satisfaction.
- Assisted in implementing in-store marketing strategies to enhance brand visibility, and increase foot traffic.
- Collaborated with team members to maintain store cleanliness, organize displays, and optimize the shopping experience.
- Resolved customer concerns with professionalism, ensuring a positive brand experience.
Crew Member
Crimson Cup Coffee
DHAKA, BANGLADESH
07.2024 - 10.2024
- Greeted customers to create welcoming atmosphere.
- Organized food displays for optimal presentation.
- Served customer orders promptly and accurately.
- Maintained cleanliness of tables and café areas to ensure hygiene.
- Delivered exceptional service to foster brand loyalty.
Education
Bachelor of Engineering - Mechanical Engineering
Macquarie University
North Ryde, NSW01-2029
GCE A' Levels -
Mastermind English Medium School
06.2024
GCE O' Level -
Mastermind English Medium School
06.2022
Skills
- Customer Service
- Communication Skills
- Time Management
- Leadership
- Teamwork
- Documentation
- Google Docs
- Google Sheets
- Microsoft Excel
- Monthly and Annual Journal Entries
- Document Recordkeeping
- Critical Thinking and Analysis
- Flexible and Adaptable
- Financial Statements
Processing Checks and Invoices - Tax Liabilities
- Decision Making
- Cash Analysis
- POS operation
- Customer relationship management
- Team collaboration
- Attention to detail
- Problem solving
Availability
- Monday: Available all day
- Tuesday: Available after 6:30 PM
- Wednesday: Available after 4:30 PM
- Thursday: Available all day
- Friday: Available after 7:00 PM
- Saturday: Available all day
- Sunday: Available all day
Personal Information
Date of Birth: 20/06/2004
Timeline
Cleaner
Chullora Car Wash
02.2025 - 04.2025
Crew Member
Crimson Cup Coffee
07.2024 - 10.2024
Sales Representative & Store Member
UNIQLO BANGLADESH
06.2024 - 12.2024
Bachelor of Engineering - Mechanical Engineering
Macquarie University
GCE A' Levels -
Mastermind English Medium School
GCE O' Level -
Mastermind English Medium School
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