Abrar Sadif Islam

- Communicating with clients in a professional manner to address inquiries, provide support and maintain positive relationships.
- Managing web hosting and email services to ensure reliable and secure online operations for clients.
- Utilizing SEO techniques, social media marketing strategies, and other digital methods to enhance website visibility, attract visitors, foster engagement, and ultimately drive conversions.
- Enhancing website functionality and user experience by incorporating captivating animations and engaging visuals to make browsing enjoyable and memorable for visitors
- Providing technical support to clients, troubleshooting issues, and offering timely resolutions to ensure uninterrupted operations

- Managing and organizing electronic files and documents related to client certifications and qualifications.

- Assisting with the preparation of reports and presentations by collecting and analyzing data.

- Providing administrative support to other team members as needed, including scheduling meetings, booking travel arrangements, and managing calendars.

- Responding to inquiries from clients, colleges, or other stakeholders regarding certification status or process.

- Collaborating with other departments, such as finance or HR, to ensure accurate record-keeping and compliance with company policies.

• Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives.
• Analyzed market trends to adapt sales strategies, ensuring consistent growth in a competitive landscape.
• Manage websites, online social media tools and effective management keeping records of
  our client base using HubSpot and Smartsheet
• Strategic Consulting, including business plan & sales strategy development
• Attend meetings with B2B partners and represent the company, outline more about the company and our services.

• Experienced in managing diverse car loan accounts, including novated leases, goods
  loans, and personal finances
• Enhanced customer satisfaction by resolving escalated issues promptly and professionally.
• Maintained strong relationships with auto dealers, ensuring smooth transactions and increasing repeat business.
• Developed comprehensive training programs for new hires to ensure consistent team performance and adherence to company policies.