Abriti Ghosh

Project Industry : Australian Banking Sector

Description : Client is a leading Banking giant in Australia

• Collaborated with 15+ different teams to define data profiling requirements, ensuring alignment of business needs with data profiling outcomes and prepared reports based on requirements.
• Provided technical support and troubleshooting to resolve complex issues, ensuring minimal downtime and high client satisfaction levels
• Conducted data profiling and analysis of large datasets to identify data quality issues and inconsistencies.
• Developed, implemented and provided support in Siebel solutions in batch and real-time including configuration, customization, and integration to meet business requirements.
• Provided ongoing support and troubleshooting for End-to-End Delivery of Projects involving Build, Testing Support, Production bug fix and support strictly on Agile Methodology to ensure optimal performance and user satisfaction.

Project Industry: Australian Banking Sector

Client Description: Client is a leading Banking giant in Australia

• Actively involved in configuring Siebel UCM application known as Group Customer Master (GCM) for various new projects and CRs. Project mainly involves use of Siebel EAI and EIM with Siebel Configuration and Scripting.
• Designing and Building Web Services to handle complex integration logic with other applications like ESB and Informatica.
• Worked on quick POC to automate tool deployment Control-M BMC Automation Tool. Purpose of this was to minimize human intervention to minimum by allowing users to develop, deploy and replicate new batch jobs and their sub applications in bulk amount.
• Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
• Documented software development methodologies in technical manuals for future uses.

Project Industry : Australian Banking Sector

Client Description : Client is a leading Banking giant in Australia

• Worked on Siebel 8.0 tools and Application as Support Analyst.
• Good knowledge of Incident Management Tool – Remedy, Jira, ServiceNow.
• Was involved in Production issue analysis and providing fix to it.
• Was involved in Production Data Analysis post release using SQL Developer and Splunk.