Abu Hasnat
Bankstown,NSW
Summary
Dynamic customer service professional with a proven track record at Mimi's Snack & Co, enhancing satisfaction ratings through strategic initiatives. Skilled in customer service analysis and support, I excel in maintaining high standards while training new staff. Committed to delivering exceptional service and fostering positive customer experiences.
Overview
2026
2026
years of professional experience
Work History
Customer Service
Mimi's Snack & Co
2025 - Current
- Implemented strategies to increase customer service satisfaction ratings.
- Greeted customers and provided outstanding customer service.
- Offered administrative and customer service support to customers.
- Provided exceptional customer service to internal and external customers.
Room Attendant
Meriton Suites
08.2025 - 09.2025
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Replenished guest room water glasses, toiletries, and paper products.
Education
Bachelor of Science -
University of Tasmania , AU
Ultimo, NSWSkills
- Customer service monitoring
- Customer service analysis
- Adherence to high customer service standards
- Customer service support
Timeline
Room Attendant
Meriton Suites
08.2025 - 09.2025
Customer Service
Mimi's Snack & Co
2025 - Current
Bachelor of Science -
University of Tasmania , AU