Abubakar Ijaz
5 Dominion Terrace, Truganina,VIC
Summary
Driven and adaptable, I enhanced customer satisfaction at Muhammad Awais by leveraging my diagnostic testing and problem-solving skills. Adept in both hand-tool proficiency and client relationship management, I successfully supported technicians across sectors, improving service quality and efficiency without direct supervision.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service Technician Assistant/ Motor Mechanic
Muhammad Awais
08.2023 - 05.2024
- Optimized customer satisfaction by providing timely and professional service.
- Expanded knowledge base by assisting experienced technicians across various industries.
- Communicated effectively with customers to explain technical issues and recommend solutions.
- Completed thorough assessments of malfunctioning equipment to determine the appropriate course of action.
Education
Certificate 3&4 In Automotive Light Vehicle - Automotive Mechanics
Vocational Training Institute
3/190 Queen Street12.2022
Skills
- Hand-tool proficiency
- Computer Skills
- Software Diagnostics
- Diagnostic Testing
- Customer Service
- Work with Minimal Supervision
- Flexible and Adaptable
- Punctual and Reliable
- Installation and Repair
- Valid Driver's License
- Heavy Lifting
- Mechanical abilities
- Hand tool knowledge
- Client Relationship Management
- Service Reports
- Safety Procedures Adherence
- Time tracking
- Diagnostics skill
- Technical Support
- Willing to Learn
- Problem-Solving
- Time Management
Certification
- CST - Certified Service Technician
Timeline
Service Technician Assistant/ Motor Mechanic
Muhammad Awais
08.2023 - 05.2024
Certificate 3&4 In Automotive Light Vehicle - Automotive Mechanics
Vocational Training Institute