A.C Gama
St Kilda
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network currently on 2 start up boards, influencing decision-makers and devising successful strategies
Overview
5
5
years of professional experience
1
1
Certification
Work History
APAC Account Manager
Workable
05.2022 - Current
- Managed customers through onboarding and implementation (4-6 weeks) of Workable offerings, including Advanced Career Page
- Led the creation of Career Site briefs based on brand packs, maintaining a 90% DIFOT
- General account management for a book of 218 accounts ($1.91M) across APAC to India
- Achieved an annual average of 80.8% GRR, 90.02% NRR, and 76.8 Logo
- Recognized in Achievers Club for 90%+ NRR for 3 consecutive quarters
- Oversaw post-sales relationships, including implementation project management, product training, and quarterly business reviews
- Proactively managed account health and addressed potential churn risks
- Collaborated with allied teams, managed escalations, and guided customers with creative solutions
- Advocated for customers and drove continuous improvement
- Oversaw and planned customer rollouts, guided change management, and shared market insights
- Partnered with other teams for strategy alignment and drove mutually desired business objectives
- Utilized SFDC + ChurnZero + Forecasting Hygiene.
Enterprise Sales Development Representative
PageUp
07.2021 - 05.2022
- Acquired strategic enterprise and mid-market logos (500 - 6000 seats)
- Acted as a SalesForce reporting product & systems SME
- Conducted detailed prospect qualification and nurturing
- Reviewed tender documents and coordinated marketing & pre-sales activity
- Assisted in attaining $1 million ARR in net new business
- Conducted outbound prospecting, coached team members, and demonstrated a consultative approach.
ANZ Account Executive
YesWeHAck
10.2019 - 06.2021
- Prospected through daily outbound communications and social selling
- Built pipeline from scratch with high-quality logos
- Addressed the SMB to Enterprise market (50 seat orgs to 5000)
- Established partner referral network and handled discovery meetings
- Reviewed and addressed RFPs, participated in corporate events, and demonstrated knowledge of tech, IT network, and cybersecurity
- Maintained relationships for upselling and cross-selling opportunities
- Conducted contract negotiation and SOW creation.
Lead Generation & Inside Sales Accounts Manager
MyProsperity
08.2018 - 10.2019
- Collaborated with marketing teams for brand consistency in lead generation activities
- Managed relationships with third-party vendors
- Established processes for tracking sales leads
- Headed & managed NZ launch and strategy
- Intensive outbound prospecting and lead generation process optimization
- Sales operations, BI reporting, CRM SME, and accounts management.
Education
Bachelor of Science (B.S.) in Biomedical Science -
RMIT University
CAPM (Certified Associate Project Management) -
Project Management Institute, PMI
Skills
- Personnel Management
- Revenue Retention & Growth
- Customer Success Management
- Commercial & Renewal Negotiation
- Effective Project Completion
Certification
CERTIFIED ASSOCIATE PROJECT MANAGEMENT
Systems
- HubSpot
- SalesForce
- Churnzero
- Zendesk
- Jira
- ClickUp
- Monday
- Yesware
- Pardot
- Radaar
References
Available upon request
Timeline
APAC Account Manager
Workable
05.2022 - Current
Enterprise Sales Development Representative
PageUp
07.2021 - 05.2022
ANZ Account Executive
YesWeHAck
10.2019 - 06.2021
Lead Generation & Inside Sales Accounts Manager
MyProsperity
08.2018 - 10.2019
Bachelor of Science (B.S.) in Biomedical Science -
RMIT University
CAPM (Certified Associate Project Management) -
Project Management Institute, PMI
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