Acef Nugraha Botzar

Dedicated to supporting the smooth operation of hotel facilities by assisting with various tasks including but not limited to cleaning, maintenance, and setup. Responsibilities may include delivering linens and supplies to guest rooms, assisting housekeeping staff with cleaning duties, maintaining cleanliness in public areas, and handling guest requests promptly and courteously. Committed to ensuring a clean, safe, and welcoming environment for guests and staff alike.

Dedicated to supporting the smooth operation of hotel facilities by assisting with various tasks including but not limited to cleaning, maintenance, and setup. Responsibilities may include delivering linens and supplies to guest rooms, assisting housekeeping staff with cleaning duties, maintaining cleanliness in public areas, and handling guest requests promptly and courteously. Committed to ensuring a clean, safe, and welcoming environment for guests and staff alike.

Dedicated to supporting the smooth operation of hotel facilities by assisting with various tasks including but not limited to cleaning, maintenance, and setup. Responsibilities may include delivering linens and supplies to guest rooms, assisting housekeeping staff with cleaning duties, maintaining cleanliness in public areas, and handling guest requests promptly and courteously. Committed to ensuring a clean, safe, and welcoming environment for guests and staff alike.

Responsible for providing exceptional guest service by assisting with luggage, transportation, and other guest needs upon arrival and departure. Greets guests with a warm welcome, assists with loading and unloading luggage, and escorts guests to their rooms. Provides information about hotel facilities and local attractions, and ensures that guests have a memorable and enjoyable stay. Works collaboratively with other hotel staff to uphold high standards of hospitality and guest satisfaction.

Responsible for supervising and coordinating the activities of the bell staff to ensure efficient and exceptional service delivery. Directs bell attendants in tasks such as luggage handling, guest assistance, and transportation coordination. Provides guidance and support to team members, assists with training and development, and ensures adherence to hotel policies and procedures. Acts as a liaison between guests and management, addressing any issues or concerns promptly and professionally. Works collaboratively with other departments to uphold the highest standards of guest satisfaction and hospitality excellence. Additionally, responsible for ensuring that all valet charges are correct and accurately accounted for.