Achol Arkangelo
Penrith,NSW
Summary
Responsible, caring, and dedicated individual with a strong commitment to achieving success in every task I undertake. My objective is to consistently leverage my skills for the benefit of my employer within my designated role. I am devoted to performing diligently to the best of my abilities at all times while maintaining a positive outlook. I possess a genuine enthusiasm for learning, as it presents valuable challenges that foster my growth and development. Whether working independently or as part of a team, I am a quick and committed learner who collaborates effectively with colleagues.
Overview
5
5
years of professional experience
Work History
Room Attendant
Pullman Hotel
05.2024 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
- Ensured positive guest experiences with prompt response to special requests and additional services.
Room Service Attendant
Holiday Inn
08.2023 - 05.2024
- Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
- Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Maintained a strong knowledge of hotel facilities, services, and local area attractions to provide accurate information and recommendations to guests.
Room Attendant
ASTINA SUITES
05.2023 - 08.2023
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Supported fellow housekeeping staff with training on new processes, resulting in increased productivity levels across the department.
- Collaborated with front desk staff to address guest concerns, ensuring swift resolutions and overall satisfaction.
Room Attendant Team Leader
Quest Serviced Apartments
03.2022 - 05.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Disability Support Worker
TENDERCARE DISABILITY
02.2021 - 03.2022
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Kept detailed daily logs with care actions, patient behaviour's, and incidents.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
Warehouse Worker
H&M Warehouse
08.2020 - 01.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Crew Member
McDonald's
02.2020 - 08.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member
McDonald's
07.2019 - 02.2020
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
St Andrews College Marayong
Cert III Business Administration
Responsible Service of Alcohol (RSA)
Cert III Beauty Services
Cert II Work And Vocational Pathways
Genreal Construction Induction (WHS)
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Proficient in various cleaning techniques and maintaining cleanliness in different areas
- Logical reasoning
- Problem solving abilities
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
DINKA
Native or Bilingual
Timeline
Room Attendant
Pullman Hotel
05.2024 - Current
Room Service Attendant
Holiday Inn
08.2023 - 05.2024
Room Attendant
ASTINA SUITES
05.2023 - 08.2023
Room Attendant Team Leader
Quest Serviced Apartments
03.2022 - 05.2023
Disability Support Worker
TENDERCARE DISABILITY
02.2021 - 03.2022
Warehouse Worker
H&M Warehouse
08.2020 - 01.2021
Crew Member
McDonald's
02.2020 - 08.2020
Crew Member
McDonald's
07.2019 - 02.2020
St Andrews College Marayong
Cert III Business Administration
Responsible Service of Alcohol (RSA)
Cert III Beauty Services
Cert II Work And Vocational Pathways
Genreal Construction Induction (WHS)
Similar Profiles
Carola TickellCarola Tickell
Spa Therapist at Pullman HotelSpa Therapist at Pullman Hotel
CHINARA NURIYEVACHINARA NURIYEVA
Night manager at PULLMAN HOTELNight manager at PULLMAN HOTEL
RJ SinghRJ Singh
Front Office Manager at Pullman HotelFront Office Manager at Pullman Hotel
Apinya KaewtaApinya Kaewta
Housekeeper at Pullman HotelHousekeeper at Pullman Hotel
Craig MurphyCraig Murphy
Traffic Controller/Labourer at Vari GroupTraffic Controller/Labourer at Vari Group