Claudia Rakuraku Hohepa
Melbourne,Vic
Summary
I’m someone who embraces all that life has to offer and leaps at every opportunity to learn and grow. I bring a friendly, bubbly, and outgoing personality to everything I do, and I work well with people from all walks of life. I have strong customer service skills and take pride in building positive connections. I also value taking a step back to reflect and absorb the lessons that the world offers. I’m dedicated, reliable, and always give my best—believing that if a task is worth doing, it’s worth doing well.
Overview
7
7
years of professional experience
Work History
Casual Waterford Wedgwood
Workforce Action agency
- RF scanning
- Pick packing
- Warehousing
- Manual Pallet jack
Sales representative
Cotton on
11.2023 - 12.2024
- Preparing stock
- Deliver amazing customer experiences and have genuine conversations
- Know and love our product and can identify product features and benefits
- Passionate and have a drive to win
- Love a challenge and lead by example
- Can be counted on and are reliable
- Secure Travel International Airport – Full time
Customer service
Wrapping and Storage
06.2023 - 11.2023
- Luggage storage Handling
- Cash/EFTPOS Handling and other ad hoc duties.
- Luggage Wrapping by wrapping machine.
- Customer service and Driving sales.
Guest service agent / Hotel Receptionist
Sudima Auckland Airport Hotel
12.2022 - 05.2023
- PMS system database
- Check in and check out process
- Pick up drop off guest to airport requirements.
- Flexibility of work functions
- Porter duties
- Front of the house
- Arranging reservations and accommodations
- Customer service
- Clean and maintain public areas.
- Full time position
Guest service agent / Hotel Receptionist
Ramada Manukau Hotel & Suites
03.2021 - 11.2021
- Flexibility of work functions
- Room Master system data base
- Front of the house
- Customer service
- Residential properties
- Part Time
Guest service agent
The Oaks Goldsborough Pyrmont
01.2019 - 01.2020
- Administration Assistant
- Reception
- Residential Real estate
- Cash handling
- Data base
- Customer service
- Full time
Retail Team Member
Rebel Sport Macqruie NSW
01.2018 - 01.2020
- Great customer service/ Sales retail assistants
- Offers a wide range of the latest release, quality, branded sporting and leisure goods.
- Has an extensive list of product categories knowledge for the casual and serious fitness enthusiast.
- Casual
Casual Cleaner
Workforce Action agency
10.2018 - 01.2019
- Ability to work autonomously
- Attention to detail
- Problem solving
- Health and safety principles
- BE Campbell
Education
High School Diploma - undefined
Wesley College
Paerata, AucklandSkills
- Customer service
- Flexible schedule
- Multitask
- Retail sales
- Courteous and helpful active listening skills
- Motivated team player
- Fluent in English
- Hard working, Self-motivated
- Catering
- Pick- packing
- Computer skills
- Warehousing
- Reception skills (Microsoft, databases)
Websites
Hobbies and Interests
Sceneries, Family orientated, Beaches, Netball, Sports, Swimming, Food, Fashion, Hair and beauty, Shopping, Make-up, Styling, Movies, Music, Sports Hospitality
Experiences/Voluntary
- Wendy ice cream – Hospitality Casula NSW 2018
- Training for wild nature - Sales consultant Perth - 2017
- Training for Aica - call centre Perth - 2017
- 2013 – Voluntary work experience at Alexandra Park, working at the show grounds.
- 2011 – Barista Voluntary work experience at Manukau Institute of Technology
Timeline
Sales representative
Cotton on
11.2023 - 12.2024
Customer service
Wrapping and Storage
06.2023 - 11.2023
Guest service agent / Hotel Receptionist
Sudima Auckland Airport Hotel
12.2022 - 05.2023
Guest service agent / Hotel Receptionist
Ramada Manukau Hotel & Suites
03.2021 - 11.2021
Guest service agent
The Oaks Goldsborough Pyrmont
01.2019 - 01.2020
Casual Cleaner
Workforce Action agency
10.2018 - 01.2019
Retail Team Member
Rebel Sport Macqruie NSW
01.2018 - 01.2020
Casual Waterford Wedgwood
Workforce Action agency
High School Diploma - undefined
Wesley College