Adam Alzuhairi
Summary
I'm a dynamic outgoing individual who constantly seeks challenges, possess a keen eye for detail and loves to learn.
Apart from being punctual and attentive, I excel in working under pressure, meeting deadlines and taking on responsibility.
I have a passion for helping others and I'm known for my positive and motivated demeanour as well as my old hobbies like ice skating, drumming, animation and currently fitness/powerlifting.
Overview
3
3
years of professional experience
Work History
Supervisor/Manager
La Farmacia
02.2022 - 03.2023
- Increased team productivity and output/service while setting clear expectations for staff members.
- Streamlined operations through regular feedback and implementing necessary changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Trusted with opening and closing the venue, checking and counting current and past revenues, balancing out any finical mistakes and writing daily closing reports.
- Maintaining and establishing positive working alliances with team members and working on their strengths.
Bar Manager
Cartel
03.2021 - 04.2022
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Streamlined inventory management for optimal stock levels and reduced waste.
Junior Supervisor
Ice Zoo
03.2020 - 03.2021
- Identified customer needs and supplied them with relevant resources.
- Cultivated a positive rapport with fellow employees and customers to maintain smooth and friendly operations.
- Engaged in maintaining, cleaning and identifying possible safety risk/hazards and executing solutions
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Solicited customer feedback to identify and improve on areas of weakness.
Education
Certificate IV - Mental Health
Tafe
New South Wales 2024
Graduate Certificate - Hospitality And Bartending
European Bartending School
Chippendale, NSW02.2021
Skills
- Goal-Oriented & Problem Solving
- Customer Service with Critical Thinking
- Friendly & Conscientious
- Resilient & Adaptable
- Hardworking and Passionate
- Funny and Open minded
Timeline
Supervisor/Manager
La Farmacia
02.2022 - 03.2023
Bar Manager
Cartel
03.2021 - 04.2022
Junior Supervisor
Ice Zoo
03.2020 - 03.2021
Certificate IV - Mental Health
Tafe
Graduate Certificate - Hospitality And Bartending
European Bartending School
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