Established Human Resources Specialist with considerable experience across the Financial Sector.
Bringing a wealth of corporate experience including: Leading teams through large periods of change, team management & motivation, coaching, recruitment; both interview & selection, technical and product bench-marking, building and managing relationships with key stakeholders, working as part of cross functional teams, implementation of new HR Policies & Procedures, performance management & employee reward processes.
• Management and coordination of “front-end” fortnightly payroll processes at the request of employees or the People and Culture team.
• Preparation of employment contracts
• Coordination of training schedules for new starters, Induction and other culture-related initiatives
• Monitoring and actioning key dates e.g. contract end dates, parental leave, anniversaries etc.
• Maintaining employee records and files
• Assist with the administration of recruitment processes including onboarding
• Management of WorkCover and WHS procedures in conjunction with HR Manager
• Maintenance of ‘My ClearView’ content on the ClearView website and intranet.
• Staff benefits administration
• Fleet administration
• Support the People and Culture team in day-to-day activities
• Assisting with Human Resources projects and activities as required
• Maintaining and updating HR documents and systems on a regular basis
• Dealing with incoming adviser queries for Life Insurance Policies;
• Managing relationship between Financial Advisers, Clients & ClearView;
• Offering Quotes to clients for changes to their insurance policies;
• Ongoing Maintenance of ClearView life insurance policies;
• Communicating effectively with Underwriters;
• Ongoing communication with numerous teams within the business
• Organisation of the online learning space, iLearn;
• Management and co-ordination of all printed lecture notes;
• Student enrolment into the online learning space;
• Building strong relationships between academic & professional staff to ensure slick processes are followed accurately.
• Key member of the HR Services team, specialising in learning and development but working across all facets of the employee journey for multiple sites across the UK
• Setting and successfully executing the strategic direction for the companies training & development programmes
• Managing the design of innovative, exciting, large scale training packages
• Managing and regularly reporting on project timelines, risk management and overall progress to the executive team
• Coordinating the design of curriculum & assessment with face-to-face, online & blended learning solutions
• Working with a partner companies to set strategic direction and ensure alignment
• Establishment of a new department, including managing the recruitment and selection process, onboarding and working with the team to enhance the company culture
• Design and lead innovative recruitment programs including nationwide assessment centres
• Technical and product benchmarking across multiple divisions
• Providing leadership and guidance to employees on HR policies and procedures including employee relations issues, leave process, and compensation & benefits
• Liaising with internal workforce planning to establish operational, business, and staffing needs
• Implementing and maintaining new HR process and polices, including the employee disciplinary and exit journey
• Managing the team’s performance management process, including setting performance improvement plans, building cases, and working with the team to ensure all documentation is in line with current employment law
• Representing the company in office Health and safety, including risk assessments
• Identifying staffing needs and working with the external recruitment team on candidate’s job suitability and progressing them through the recruitment process
• Working with the team on setting individual and group goals to contribute to the overall people strategy
• Building an inspiring and inclusive team environment that contributed to the overall company culture
• Advised on the Performance management process including running performance improvement cases
• Establishing a new department including implementing internal processes
• Identifying training and development needs and implementing suitable solutions across the team
• Providing coaching and advice to employees
Selling and Servicing various personal insurance products.