Adam Bentley
MONTROSE
Summary
Adaptable and confident operations professional with diverse experience in telecommunications, armed services, law enforcement, manufacturing, and landscaping. Known for strong team player abilities, comfortable working independently to deliver high-quality outcomes within specified timelines. Consistently adheres to company standards and procedures to maintain a safe work environment. Extensive experience in coordinating field activities and managing on-site technicians, resulting in a proven track record of project success. Demonstrates strong leadership and communication skills, enabling efficient problem resolution. Highly skilled at fostering teamwork and seamlessly adapting to project requirements.
Overview
19
19
years of professional experience
Work History
Field Supervisor
BSA
01.2023 - Current
- Monitored employee performance for compliance with regulations and policies.
- Enforced safety regulations, procedures and standards for all field technicians.
- Supervised field operation team, of up to forty-seven technicians to complete projects within established timelines.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
- Completed on-site Health and Safety checks and leveraged computerized applications to document or record findings.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Developed and maintained positive relationships with clients and other stakeholders.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Inspected equipment and tools used for safe operation.
- Trained workers in proper methods, equipment operation and safety procedures.
Team Leader
Department of Justice and Community Safety
Melbourne, Victoria
03.2021 - 11.2022
- Supervise day-to-day operations of a team of 9 Authorised Officers
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Developed and delivered Standard Operating Procedures within the team
- Managed Health, Safety, and the Wellbeing of all members under my supervision
- Conducted risk assessments of all Work Orders before allocating to Team Members
- Coordinate daily Work Orders to improve Operational Efficiency
- Deliver daily Trends, Observations, and Intelligence reports directly to Senior Management
- Ensure Department Values, Policies and Procedures are upheld by all members of the operation
- Engage with Business Duty Holders, ensuring current requirements are met to maintain a COVIDSafe business
- Established an excellent rapport with all levels of management and staff
- Provided feedback and recommendations to improve reporting platforms
- Held Regional Operations and Resourcing portfolios for High-Risk Industry Enforcement
Optus HFC/NBN Field Supervisor
BSA
05.2016 - 01.2021
- Managing day to day operations of a team of HFC/NBN technicians
- (35 technicians – 12 at end)
- Frequently conducting OH&S Field audits on technicians
- (every month, every technician) - 100% compliance
- Fixing minor faults where required
- Heavily focused on achieving KPI day in, day out
- Developed an excellent rapport with all levels of personnel, from technicians to Optus management
- (dealt directly with customers managed on site start to finish)
- 3 Month secondment as Regional Manager for Victoria, South Australia and Tasmania
- (team of 90 people)
- Mentored team to develop and get promoted
- Developed safe work method statement for new contract with TPG
- Monitored employee performance for compliance with regulations and policies.
Fibre / Copper Technician
TRANSFIELD / CASATEL
05.2013 - 05.2016
- Competent with all aspects of the construction of the National Broadband Network
- Experience with ribbon and stranded fibre
- 3 Years’ experience ranging from FTTP, FFTB and FTTN and type 3 architecture (Fibre to road base etc)
- Manage small teams to complete tasks that are on a strict time line (out in the field – overseeing)
- Competent in testing fibre networks with OTDR (Optical Trace) – test fibre continuity to make sure not broken and find and rectify any faults as required
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Australian Army - Infantry Corporal
AUSTRALIAN ARMY
01.2006 - 05.2013
- Mentored junior soldiers on career progression opportunities within the Infantry field, providing guidance on promotion paths and required qualifications for advancement.
- Utilized tactical expertise to make critical decisions under pressure, leading to successful outcomes in high-stress situations.
- Led infantry team to successfully complete missions by providing clear instructions and efficient communication.
- Maintained a high level of discipline and professionalism in the group, leading by example at all times.
- Successfully completed a rigorous induction course aimed at testing leadership, decision making and problem-solving skills under extreme pressure
- One-year secondment with the Intelligence Office and subsequent deployment to Timor with the Intelligence S2 Cell
- Initially joined Army’s 6th Battalion as a Team member and later joined the 8/9th Battalion as a Team leader following a promotion on the strength of my leadership skills, technical expertise and performance on the job
- Led a close-knit team of up to 10 staff, including communicating the plan to the team, determining priorities, setting team goals, allocating resources, monitoring day to day work activities and authoring management reports
- Played a key role in security planning for high-risk facilities and personnel, including developing defence-in-depth strategies that were credited with reducing the risk to personnel, information and infrastructure
- Liaised with colleagues to organise logistics, catering, medical, dental, communication, information technology, engineering and other support for prolonged operations in remote areas
- Operated in shifts and responded to callouts at extremely short notice
- Deployed to Timor Leste 2010 / Afghanistan 2012
Education
VCE -
Box Hill Senior Secondary College
Box Hill, VIC12.1995
Skills
- Field operations
- Schedule coordination
- Operational Efficiency Planning
- Effective Task Delegation
- Quality control
- Subcontractor management
- Safety and hazard management
- Team leadership
- Customer relations
- Safe operating procedures
- Site safety
- Field inspection
Qualifications And Licenses
- RIICCM202 - Identify, Locate and Protect Underground Services
- ICTWHS201 - Telecommunication installations on roofs
- RIIWHS204D - Working Safely at Height
- HLTAID001 - CPR
- HLTAID003 - First Aid
- MSMWHS217 - Gas Test Atmospheres
- Power Awareness - NBN specific
- RIIWHS302E - Implement Traffic Management Plans
- RIIMPO318F - Conduct civil construction skid steer loader operations
- RIIMPO320F - Conduct civil construction excavator operations
- RIIHAN301E - Operate elevating work platform
- Construction (White) Card
- CPCCDE3014A - Remove non-friable asbestos
Awards
- Infantry Combat Badge
- Australian Service Medal
- Australian Defence medal
- Australian Active Service Medal
- Afghanistan Campaign Medal
- Timor Leste Solidarity Medal
- Returned from Active service Badge
Prior Roles
- Skid Steer / Ecavator Operator – Newton Manor Constructions
- Qualified landscape gardener – Apprenticeship
- Own landscaping business
- Constable – Victorian Police
Timeline
Field Supervisor
BSA
01.2023 - Current
Team Leader
Department of Justice and Community Safety
03.2021 - 11.2022
Optus HFC/NBN Field Supervisor
BSA
05.2016 - 01.2021
Fibre / Copper Technician
TRANSFIELD / CASATEL
05.2013 - 05.2016
Australian Army - Infantry Corporal
AUSTRALIAN ARMY
01.2006 - 05.2013
VCE -
Box Hill Senior Secondary College
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