Summary
Overview
Work History
Skills
Affiliations
Accomplishments
References
Timeline
Generic
Adam Brass

Adam Brass

Pakenham,VIC

Summary

Sales and administration professional with over ten years of experience in B2B and B2C sectors. Demonstrated ability to exceed sales targets while improving operational efficiency. Expertise in client relationship management and strategic communication, leading to tailored solutions that meet customer needs. Recognized for productivity and effective conflict resolution, driving customer satisfaction and sales growth.

Overview

19
19
years of professional experience

Work History

Driver/Operator

JJ's Waste and Recycling
Dandenong, Australia
04.2020 - Current
  • Delivered exceptional customer service while managing tight schedules.
  • Coordinated service requests and ensured accurate record keeping.

Operations Manager

Squeaky Clean Professional Window Cleaners
Burwood, Australia
02.2018 - 03.2020
  • Managed client accounts, supplier negotiations, and job scheduling.
  • Improved operational efficiency, increasing customer retention.
  • Oversaw daily admin processes, invoicing, and reporting.

Sales Consultant

National Expo Sales
Various Locations, Australia
01.2016 - 01.2018
  • Travelled nationwide to demonstrate and sell high-ticket products at expos.
  • Consistently exceeded sales targets through engaging presentations and rapport building.

Membership Sales Representative

GKR Karate
Melbourne, Australia
01.2015 - 12.2015
  • Sold karate memberships via door-to-door campaigns.
  • Achieved weekly sales targets and promoted community programs.

Fundraising Officer

Charity Call Centre
Melbourne, Australia
01.2014 - 12.2014
  • Signed donors up for ongoing monthly pledges via outbound calls.
  • Consistently exceeded fundraising targets while ensuring donor satisfaction.

In-Home Sales Representative

Kirby
Melbourne, Australia
01.2011 - 12.2013
  • Conducted in-home demonstrations of premium vacuum systems.
  • Ranked among top-performing sales reps for conversion rates.

Appointment Setter (AMEX Campaign)

CPM
Melbourne, Australia
01.2009 - 12.2010
  • Scheduled appointments for American Express card applications via outbound calls.
  • Maintained above-average conversion rates while adhering to compliance regulations.

Inbound Banking Consultant

ANZ
Mount Waverly, Australia
01.2007 - 02.2008
  • Promoted banking products during inbound customer calls.
  • Met or exceeded sales KPIs while maintaining strong service ratings.

Skills

  • B2B and B2C sales
  • Lead generation and appointment setting
  • Client relationship management
  • High-ticket product demonstrations
  • Negotiation and closing
  • Administrative coordination
  • CRM and database management
  • Microsoft Office proficiency
  • Time management and prioritization
  • Team leadership and training
  • Route optimization strategies
  • Safety compliance practices
  • Documentation accuracy
  • Effective communication skills
  • Problem-solving techniques
  • Team collaboration
  • Reliability and punctuality
  • Safe driving practices

Affiliations

  • Dedicated family man who values quality time and meaningful connections with loved ones.
  • Engaged active member of online communities, fostering positive connections and offering support.
  • Committed to continuous personal growth and lifelong learning.
  • Strong advocate for maintaining work-life balance and promoting mental wellness.

Accomplishments

  • Recognized as a valued leader and contributor within multiple online community groups.
  • Successfully organized and led virtual events to support and connect community members.
  • Consistently exceeded personal and professional goals through dedication and self-motivation.
  • Authored engaging content and guides that helped others in online forums.
  • Earned commendations for commitment to fostering positive, supportive environments both personally and virtually.

References

References available upon request.

Timeline

Driver/Operator

JJ's Waste and Recycling
04.2020 - Current

Operations Manager

Squeaky Clean Professional Window Cleaners
02.2018 - 03.2020

Sales Consultant

National Expo Sales
01.2016 - 01.2018

Membership Sales Representative

GKR Karate
01.2015 - 12.2015

Fundraising Officer

Charity Call Centre
01.2014 - 12.2014

In-Home Sales Representative

Kirby
01.2011 - 12.2013

Appointment Setter (AMEX Campaign)

CPM
01.2009 - 12.2010

Inbound Banking Consultant

ANZ
01.2007 - 02.2008

Similar Profiles

CREATE PROFILE
Adam Brass