Adam Brazier

Through achieving my Senior MDE title and taking on additional responsibility, my current role includes leading a sales team of MDE's of different experience levels.

Whilst on the sales floor I regularly tap into live calls to help close appointments and build additional value. Through this process team members can learn the pitch whilst building their own pipeline, this is crucial in helping each person improve on their objection handling and on-the-spot thinking.

This role brings a unique challenge as I am now responsible for both hitting my personal targets and assisting in my teams individual figures.

My role includes -

• Leading a team of MDE's to hit both their personal targets and our team target.
• Running daily and weekly meetings with all team members to inform and update on sales achieved vs daily target.
• One to one training based on areas of improvement, this includes call coaching/listening, role play and daily feedback.
• Continuous coaching and support to motivate and encourage the team on the task ahead.
• Setting clear and fair expectations regarding work rate, self development and willingness to learn.
• Group training sessions on sourcing, pitch (pace, tonality and Passion), building value through use of the website & industry knowledge, daily work flow and mindset.

Working as part of the UK sales team, tasked with booking appointments for UK based Business Development Managers.

This is a fast paced direct sales role with monthly targets, extra hours outside of work and an irrational commitment to achieving personal and company targets.

My role included -

• Sourcing data based on market trends, existing clients, social media presence and a genuine need for our service.
• Cold calling Managing Directors and CEO's, closing appointments to take part in a bespoke presentation.
• Managing data, building a pipeline of clients from SME to much larger, corporate clients.
• Extensive research in what companies have a genuine need for our service; Brand Polish, Cross-Sell or Professionalism.

Architectural Recruitment professional working with some of the world's leading Construction Consultancies, Contractors and House Builders as well as local, niche Consultants.

My role at Urban Connect as a Recruitment Consultant was to further develop relationships across Architecture and Cost & Project Management in the North West market.

I was tasked to build a network of both clients and candidates by connecting with the very best in the industry.

Use of LinkedIn and market research were crucial in building relationships, finding new leads and successfully placing candidates into new roles.

My core responsibilities included;

• Establish & grow both the Architecture, Cost & Project Management division.
• Chair client meetings with both new and existing businesses.
• Business Development, securing new clients ensuring Terms of Business and strategy plan are in place.
• Candidate Management; daily meetings with both new and existing candidates. Qualify, strategize and implement individual placement plan with clear objectives and expectations set.
• Maintain and develop the Urban Connect brand through online Marketing and social media platforms; Urban Connect website, LinkedIn and Instagram.

• Set up and manage the open and closing of Leominster ALDI.
• Analyse sales data through targeted sales reports to accurately manage store productivity.
• Train new staff via structured training, including supervision of all ELP assessments and shop floor observations.
• Delegate, supervise and evaluate work tasks, followed by feedback including setting specific goals tailored to their in store KPIs.
• Manage a cash office including handling of the safe, collecting and depositing cash, organising paper work and operating office equipment.
• Completing audits and recording information at speed to manage availability and standards in store.
• Greet customers and resolve customer complaints regarding sales, product availability, and customer service.
• Confer with regional directors, contractors and visitors to discuss and resolve matters such as work procedures, complaints or staffing issues.
• Receive and count stock items, including customer returns and record data manually or using a computer.
• Pack and unpack items to be sent for distribution to warehouses, high street stores and directly to customers.

• Check the identification of customers to verify age requirements for purchasing alcohol.
• Stock the bar with beer, wine, alcohol and related supplies, such as ice, glassware, napkins or straws.
• Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
• Present menus to customers and answer questions about menu items, making recommendations upon request.