Adam Chaudhary
Sydney
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A result driven, articulate and goal oriented manager with a proven track record of meeting targets and meeting the standards. Hardworking, able to communicate effectively with people from all backgrounds and able to present products in a structured professional way face to face with customers. Comfortable working in a fast paced, growth-oriented work environment and have experience of selling. A proficient multi-tasker who operates well under pressure with strong communication and interpersonal skills - driven equally by both quality and efficiency to ensure customer satisfaction. Detail oriented and result driven with an ever-present dedication to provide exemplary services and exceed client expectations. Continually strives for excellence in all endeavors ;meeting national standards and making sure regulations are followed monitoring the performance of the service and ensuring that it is of high quality.
Overview
11
11
years of professional experience
Work History
Diversity & Inclusion Relationships Manager
ScopeAust
08.2023 - Current
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Developed and maintained relationships with customers and suppliers through account development.
- Defined clear targets and objectives and communicated to other team members.
- Improved marketing to attract new customers and promote business.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Employment Solutions-6 Months Pilot Contract
SSI
01.2023 - 08.2023
- Carry out strategic business development activities for employment region/s and program/s in line with operational needs and overall strategic plan
- Actively promote SSI brand and services, network with employers, employer groups and broader community
- Conduct business development activities to create key employer accounts and ongoing or one-off employment opportunities
- Source employment opportunities for job seekers through business development, sales and marketing activities, generating and following up leads, networking, or similar
- Work closely and liaise regularly with site level staff to ensure employment vacancies and opportunities are being filled, that suitable job seekers are being refereed, and to troubleshoot or follow up with employers where required
- Keep up to date with local labour market forces to understand any new trends, changes, or upcoming workforce development needs
- Work collaboratively with support services and develop relationships with both internal and external stakeholders to ensure SSI success
- Source/ design pre-employment opportunities that link directly to specific employers or industry bodies
- Other duties as directed from time to time within skills range and capacity.
Labour Market Research Specialist
IPAR
10.2021 - 01.2023
- Conducting research on labour market conditions
- Completing LMA/LMR as per timelines from CM
- Applying effective communication strategies
- Keeping abreast with new trend and best practice in the field
- Ensuring that practices are in compliance with current laws and regulations
- Conducting job placements appointments, prepare and present appointment notes, reports for Placement officers and Service Managers
- Creating vacancies and assisting managing caseload and placements
- Assisting OT and team to provide best and suitable employment options based on physical and psychological conditions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Business Office Manager
Advanced Personnel Management, APM
08.2018 - 09.2021
- KPI driven with proven track record + increasing site rating
- Ensuring Claims are made in accordance and tracking through 4,12,26-week outcomes
- Team player – being a part of APM Sydney East Metro management providing team and best service with one of largest caseloads in Sydney region
- Successfully managing 3 sites with 8 consultants , 300+ job seeker caseload
- Assisted in Creating vacancies, maintained healthy relationship with employers, and fulfilled both employer requests and job seeker requirements
- Developing stakeholder relationships, maintaining good rapport, with effective networking
- Maintained healthy relationship with all job seekers (including reliant job seekers) and provided tailored support for job seekers to become job ready
- Produced self-sufficient job seekers and placed highly dependent job seekers into employment Experience and knowledge of ESS systems (DHS)
- In depth understanding of Job Seeker obligations & PPS
- Supporting Job Seeker with morale, pre-employment training, employment, post-placement, and vocational support
- Mentoring team and training.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Oversaw appointment scheduling for both clients and personnel.
Property Investment Consultant
Dream Design Property and Investments
01.2018 - 07.2019
- Created a comprehensive database of potential clients
- Conducted introductory and follow up meetings with clients
- Assisted clients through the entire underwriting process and made recommendations for what would be in their best interest
- Robust understanding of real estate investment management industry, including real estate investment funds and securities and other product offerings
- Provided close, personal client attention and tenacious follow-up to ensure best service experience for clientele
- Performed competitive product evaluation
- Established and maintained strong industry relationships with banks, investors, brokers, owners, property managers, vendors, subcontractors, attorneys, owner's reps and architects
- Strong working knowledge of cash flow modelling
- Strong communication skills given the need to communicate effectively in oral and
- Written form with senior management, property staff, colleagues, and members of the real estate community
- High level of commitment, strong work ethic and positive attitude
- Allocates own time efficiently
- Handles multiple demands competing priorities
- Eliminates inefficiencies.
Business Manager
Ingeus
08.2015 - 12.2017
- Providing coaching and mentoring to Team Leaders, ensuring Continuous Professional Development remains a pivotal element of their role and of the wider team
- Meeting and exceeding individual and team performance targets and Key Performance Indicators on a monthly basis, seeking feedback and input to continuously improve and deliver strong outcomes for participants and commissioners
- Delivering key financial targets as defined in regional budgets, ensuring the appropriate deployment of resources to deliver exceptional business results
- Maintaining strong external relationships with JCP teams, visiting sites where necessary and supporting Team Leaders to be visible and active within JCP sites
- Analysing performance data, identifying potential risks or trends and propose/implement solutions to maintain and exceed performance expectations
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Capitalized on industry and marketplace trends to enhance sales solutions and approaches.
Service Team Manager
NHS
02.2013 - 07.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Provided primary customer support to internal and external customers.
- Handled day-to-day customer contact via phones, faxes and emails.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
Education
BBA - Business Administration And Management
Oxford College of Marketing
Oxford, United Kingdom04.2014
Associate of Arts - Communication Studies
University of Cambridge
Cambridge, United Kingdom02.2012
Bachelor of Science - Sales And Marketing Education
King's College of London
London, United Kingdom04.2011
Skills
- Employment Matching
- Employment Support
- Employment Marketing
- Experience of and able to communicate effectively with key decision makers
- Ability to recognize buying & closing signals
- Ability to research potential corporate clients in detail
- Conversant with Microsoft office applications and CRM database systems
- Identifying cross-selling opportunities
- B2B sales exposure
- Meet and exceed new business targets and KPI's
- Promotion compliance and implementation
- Self-motivated, ambitious, and inspired to succeed
- High level of personal responsibility, honesty, and empathy
- Goal oriented, with focus on personal development
- Able to bounce back from rejection and solve problems creatively
- Closing sales
- Account management
- Lead generation
- Identifying sales opportunities
- Extensive product knowledge
- Manage pipelines
- Customer Relationship Management
- Customer Relationship Management (CRM)
- Process Improvement
- Strategic Planning
- Lead Generation
- Idea Development and Brainstorming
- Sales management
- Business Development
- Operations Management
Timeline
Diversity & Inclusion Relationships Manager
ScopeAust
08.2023 - Current
Employment Solutions-6 Months Pilot Contract
SSI
01.2023 - 08.2023
Labour Market Research Specialist
IPAR
10.2021 - 01.2023
Business Office Manager
Advanced Personnel Management, APM
08.2018 - 09.2021
Property Investment Consultant
Dream Design Property and Investments
01.2018 - 07.2019
Business Manager
Ingeus
08.2015 - 12.2017
Service Team Manager
NHS
02.2013 - 07.2015
BBA - Business Administration And Management
Oxford College of Marketing
Associate of Arts - Communication Studies
University of Cambridge
Bachelor of Science - Sales And Marketing Education
King's College of London
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