Owner/Operator
- Developed business plan, processes and procedures to provide roofing systems to customers.
- Managed day-to-day business operations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of work.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and motivated employees to perform daily business functions.
- Operated with safety and skill to avoid accidents and delays.
- Managed purchasing, sales and marketing
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed recruiting, hiring and training of team members.