ADAM FAHY
Perth,WA
Summary
Enthusiastic and driven leader with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
9
9
years of professional experience
Work History
Cafe Manager
The Jaffle Shack
01.2023 - Current
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Secured daily cash by verifying totals and making nightly deposits.
- Motivated staff to perform at peak efficiency and quality.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
Front of House/Approved Manager
Stardeck Group- Blanche Bar
08.2022 - 11.2022
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Monitored patron alcohol consumption to encourage safety
- Maintained detailed inventory of bar supplies and stocked work areas
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands
Bartender/Mixologist
The Front Door Pub
01.2019 - 07.2022
- Recommended food and drinks to patrons based on preference, pairings and special promotions
- Trained new bartenders on drink preparation and upselling techniques
- Balanced daily registers and generated sales reports for management
- Completed regular bar inventories and daily requisition sheets
Waiter/Bartender
Anglers Rest Hotel
04.2014 - 07.2018
- Assisted colleagues whenever possible
- Cleared, cleaned and set tables in a quiet and efficient manner
- Delivered quality service by providing a warm and welcoming environment
Skills
- Resolving Disputes
- Managing Reservations and Large Parties
- Cash Handling and Management
- Anticipating Guest Needs
- Engaging Customers
- Credit and Cash Transactions
- Cocktail Service
- Hospitality Service Expertise
- Opening and Closing Coordination
- Judgment and Decision-Making
- Ability to Adapt
- Team Player
Timeline
Cafe Manager
The Jaffle Shack
01.2023 - Current
Front of House/Approved Manager
Stardeck Group- Blanche Bar
08.2022 - 11.2022
Bartender/Mixologist
The Front Door Pub
01.2019 - 07.2022
Waiter/Bartender
Anglers Rest Hotel
04.2014 - 07.2018
Similar Profiles
Jessica StoneJessica Stone
Cafe Manager at Jaffle ShackCafe Manager at Jaffle Shack
George PereraGeorge Perera
Head Chef at Jaffle Shack, West PerthHead Chef at Jaffle Shack, West Perth
Motoki KamikuraMotoki Kamikura
Fast Food Team Leader at SHACK SHACKFast Food Team Leader at SHACK SHACK
Sakir Adnan ProttoySakir Adnan Prottoy
Industry Experience programme Participant at PracteraIndustry Experience programme Participant at Practera
Chloe HaagmanChloe Haagman
Front of House Employee at Dunn and WaltonFront of House Employee at Dunn and Walton