Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

ADAM GEORGE

CAIRNS,QLD

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level remote call centre position following some time away from employment due to illness. Seeking a casual or part-time position that utilizes my interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Dominos's Pizza
01.2011 - 01.2012
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Fostered positive working relationships with regular customers.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Console Operator

Night Owl
01.2008 - 05.2010
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Developed strong rapport with customers and created positive impression of business.

Education

Certificate III in Community Services -

QITE
Cairns
05.2019

Skills

  • Call Control
  • Customer Relationship Management
  • Complaint resolution
  • Data Entry
  • Call Centre Customer Service
  • Verbal and written communication
  • Building rapport
  • Time management
  • Meeting KPI deadlines

Referees

Referees are available upon request.

Timeline

Delivery Driver

Dominos's Pizza
01.2011 - 01.2012

Console Operator

Night Owl
01.2008 - 05.2010

Certificate III in Community Services -

QITE

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ADAM GEORGE