Adam Giardina
Sales
North Cairns,QLD
Summary
Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges.
Hardworking and punctual Individual, works well in fast-paced, physically-demanding jobs while also standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
14
14
years of professional experience
Work History
Sales Specialist
Buzz Music
08.2012 - 03.2024
- Advised, sold and configured Musical products in single and multiple transactions, averaging $5000 in sales.
- Built strong client relationships through consistent communication and effective problem solving.
- Increased sales revenue by developing and implementing strategic sales plans.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Streamlined sales processes for improved efficiency, resulting in increased productivity.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Negotiated favorable contract terms, securing long-term business partnerships with key accounts.
Sales Associate
Billy Hyde Music
Cairns QLD , QLD
04.2010 - 09.2012
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Processed transactions accurately while maintaining high level of customer service.
- Built rapport with repeat customers, fostering long-term loyalty to brand.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Certificate in Retailing -
Dedicated Training
Cairns, QLD01.2010
Diploma in Music -
TAFE - Cairns
Cairns, QLD01.2006
Certificate IV in Sound Engineering -
TAFE - Cairns
Cairns, QLD01.2005
Certificate IV in Aboriginal & Torres Strait Islander Music -
TAFE - Cairns
Cairns, QLD01.2004
Senior Certificate – Year 12 -
Alice Springs State High School
Alice Springs, NT01.1997
Certificate IV in Hospitality -
Alice Springs State High School
Alice Springs, NT01.1996
Skills
- Retail loss prevention
- Data Entry
- Cash Handling
- Preparing report
- Relationship selling
- Relationship Building
- Sales expertise
- Sales Training
- Inventory Maintenance
Skills Attributes
- Sales/Marketing Skills
- Computer skills (Mac & PC)
- Data entry/filing/photocoping
- Phone inquires/bookings etc
- Check in and check outs
- Pricing/labeling/tagging
- General housekeeping cleaning
- Administration/reception duties
- Accounts payable/receivable
- Sales and marketing skills
- Stock control/display/rotation
- Shelf maintenance/tiding up
- Informing of tourist destinations etc
- Hospitality Skills
- Food presentation
- Cooking/grilling/deep frying
- Serving of food
- Stock/supply control
- Food and beverage preparation
- Planning/arranging meals
- Supervising of staff
- Training/managing staff
- Entertainment Skills
- Radio announcer
- Sound & lighting tech
- Sound engineer
- Music producer/performer/DJ
- Coordinating/managing events
- Promoting/marketing events
- Personal Attribute
- Honest and reliable
- Good organisation skills
- Good communications skills
- Enjoys practical work
- Good interpersonal and supervisory skills
- Able to work under pressure
Volunteer Experience
2004, 2006, Radio Presenter, Cairns FM 89.1, Prepare and host shows, Announce programs, music and entertainment items, Read commercials both live and pre-recorded, Read news bulletins, Provide station identification, time, weather, community announcements, Introduce live performances, Conduct interviews and host talkback programs, Introduce performers and host specials events, Write scripts/prepare shows, Interview personalities at special events, in studios for live or taped broadcasts
References
- Peter Bullis, Work Colleague, Ph 0439 773 219 E peter.bullis1987@gmail.com
- Megan Jacobs, Business Owner, Ph 0459 663 569
- Nick Mure, Owner/Manager, Ph 0427 016 165
Timeline
Sales Specialist
Buzz Music
08.2012 - 03.2024
Sales Associate
Billy Hyde Music
04.2010 - 09.2012
Certificate in Retailing -
Dedicated Training
Diploma in Music -
TAFE - Cairns
Certificate IV in Sound Engineering -
TAFE - Cairns
Certificate IV in Aboriginal & Torres Strait Islander Music -
TAFE - Cairns
Senior Certificate – Year 12 -
Alice Springs State High School
Certificate IV in Hospitality -
Alice Springs State High School
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