Adam Gielis
Sutherland,Australia
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude. Detail-oriented professional known for exceptional organizational and communication skills. Experienced in managing compliance and operational processes, ensuring adherence to policies while driving team success and resource efficiency.
Overview
18
18
years of professional experience
Work History
Management
Kmart
Bondi Junction, NSW
08.2024 - 12.2025
- Ensured strict adherence to company policies and procedures during daily operations.
- Managed safety and compliance initiatives to safeguard profits in store environment.
- Led daily online operations, consistently achieving deadlines and service level agreements.
- Monitored inbound stock deliveries and allocated resources for efficient stock unpacking.
Market Manager
APG&Co
Miranda, Australia
07.2023 - 08.2024
- Supported leadership team across three locations in Miranda to enhance business KPIs.
- Coached and developed team to achieve high performance aligned with KPIs.
- Efficiently managed time and unpacked stock to ensure floor readiness.
- Controlled salary budgets in accordance with company standards.
- Assisted new managers at nearby standalone Sportscraft and Saba stores within Westfields Miranda.
- Collaborated with Area Manager to successfully drive APG&Co business in Miranda market.
- Provided operational and people support to leaders in other markets.
Concessions Manager
APG&Co
Miranda, Australia
06.2021 - 06.2023
- Led sales team to deliver exceptional customer service and meet established KPIs.
- Liaised daily with Department Store leadership, utilizing effective communication and negotiation skills.
- Managed salary budgets in accordance with company expectations.
- Executed online order fulfillment during 2021 lockdown by adapting to limited resources.
- Recruited and trained multiple team members, from casuals to managers, to achieve company objectives post-COVID.
Area Manager NSW/ACT
Cosmax Prestige Brands
02.2021 - 06.2021
- Led multi-site Department Stores Sales Teams to achieve sales targets and implement brand strategies.
- Collaborated with Department Store leaders to identify and maximize sales opportunities for Cosmax Distribution brands.
- Coordinated with landlords to execute out-of-store activations at locations like Pitt Street Mall and Westfield Parramatta.
- Analyzed sales reports to evaluate business KPIs and establish action plans for each account.
- Managed staffing salaries while enhancing customer service levels across all operations.
Various roles
Myer
10.2007 - 02.2021
- Led selling floor teams to consistently meet or exceed company goals and KPIs.
- Managed a diverse team environment, adapting to varying staffing levels.
- Resolved customer complaints proactively, driving positive outcomes and exceeding expectations.
- Coached team members to improve performance, recognizing significant achievements.
- Facilitated comprehensive training in compliance, shrinkage, and customer service programs.
- Adapted swiftly to dynamic retail changes and new technologies.
- Contributed to successful logistics transition at MYER NSW/ACT, supervising 100+ team members.
Education
Return to Work Coordinator Training -
Myer
01.2014
Bachelor Commerce / Bachelor Science -
UOW
01.2006
Skills
- Communication skills
- Organizational skills
- Physical fitness
- Logistics and supply chain expertise
- Task prioritization
- Team leadership
- Strategic innovation
- Computer proficiency
- Windows software knowledge
- Microsoft Word proficiency
- Excel expertise
- PowerPoint skills
- Retail score analysis
References
Can be provided upon request
Timeline
Management
Kmart
08.2024 - 12.2025
Market Manager
APG&Co
07.2023 - 08.2024
Concessions Manager
APG&Co
06.2021 - 06.2023
Area Manager NSW/ACT
Cosmax Prestige Brands
02.2021 - 06.2021
Various roles
Myer
10.2007 - 02.2021
Return to Work Coordinator Training -
Myer
Bachelor Commerce / Bachelor Science -
UOW