Adam Glendining
Mosgiel
Summary
Enterprising Branch Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
23
23
years of professional experience
Work History
Branch Manager
Royal Wolf New Zealand
06.2013 - Current
- Providing leadership, coaching, and direction to my team
- Implementing, driving, and monitoring sales strategies
- Actively seeking new business whilst maintaining and growing relationships with existing customers
- P&L management
- Approving invoices for payment and processing credits / refunds
- Resolved various issues impacting sales management and business operations.
- Generated financial and operational reports to assist management with business strategy.
- Collaborating effectively with other departments and sites
- Promoting and encouraging a high standard of WHS awareness and best practice
- Inbound and outbound customer sale calls
- Responding to walk-in customer enquiries
- Preparing customer quotes
- Undertaking follow-up calls with customers
- Manage and process documentation for the movement of containers in and out of the CSC and third-party depots
- Co-ordinate and liaise with transport companies, freight forwarders and internal stake holders to build and maintain cost effective and reliable relationships
- Load and unload containers from trucks and move them around site with a forklift
- Maintenance of containers and where needed, co-ordinate vendors for onsite / offsite repair work
Store Supervisor
Forman Building Systems
02.2004 - 06.2013
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Answered questions about store policies and addressed customer concerns.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Conducted inventory analysis to determine optimal stock levels.
- Answered product questions and assisted customers in selection and checkout.
- Job pricing and quoting
- OSH and F endorsed forklift driver
- First aid trained
Baker
Mosgiel New World
01.2001 - 02.2004
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Education
No Degree -
The Taieri High School
Mosgiel12.2000
Skills
- Relationship Building
- Employee Development
- Coaching and Mentoring
- Business Development
- Sales Professional
- Customer Service
- Branch Operations Management
- Sales Planning
Family man and lover of sports
I'm a proud father of 2 amazing boys and love spending time with them and my wonderful wife.
I love the outdoors and being involved in sports both for my boys and myself, weekends are filled with kids sports and when I have time I'm out on the golf course with friends or backing my local rugby team from the sidelines.
Timeline
Branch Manager
Royal Wolf New Zealand
06.2013 - Current
Store Supervisor
Forman Building Systems
02.2004 - 06.2013
Baker
Mosgiel New World
01.2001 - 02.2004
No Degree -
The Taieri High School
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