Adam Grindley

• Set up cafe floor and bar ready for service.
• Maintained stock levels and placed orders when necessary.
• Greeted customers upon arrival.
• Taking payments.
• Ensuring a smooth flow throughout the cafe on a daily basis.
• Taking and processing orders.
• Providing excellent customer service to ensure returning customers and cement regular customers.
• Designing and creating new drinks.
• Observing profit margins and making changes when needed to increase profit.
• Making drinks for customers including coffees, soft drinks and mixing alcoholic cocktails.
• Cashing up at the end of service.
• Cleaning down at the end of service.
• Kept cafe in full compliance with health code standards.
• Executing all managerial tasks on manager days off.

• Setup bar ready for the start of service.
• Ensured stock levels were maintained including garnishes and soft drinks.
• Greeted customers with a friendly and welcome attitude and provided excellent customer service.
• Taking orders and payments.
• Changing kegs and post mix when required.
• Communicating with management about issues raised by customers
• Providing a quick and friendly service.
• Complying with liquor licensing laws to provide a safe environment for all patrons.
• Following recipes and mixing cocktails.
• Served high customer volumes during special events, nights, and weekends.
• Worked effectively in fast-paced environments.

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• Restocked beer and liquor regularly and after special events.
• Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
• Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
• Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
• Cashed up at the end of service.
• Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
• Reorganized bar stations to streamline service flow.
• Trained new employees to perform duties.
• Maintained detailed inventory of bar supplies and stocked work areas.
• Coached staff on strategies to enhance performance and improve customer relations.
• Monitored cash intake to reduce discrepancies.
• Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
• Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
• Poured wine, beer and cocktails for patrons.
• Maintained accurate records of liquor inventory and purchases for budgeting purposes.
• Monitored patron alcohol consumption to encourage safety.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Greeted new guests and handled check ins outside of reception hours.
• Was on call during the nigh to solve and issues guests may have.

• Greeted guests upon arrival and provided warm welcome speeches.
• Served cooked and continental breakfast, afternoon tea and 3 course evening meal to guests.
• Maintained clean and tidy chalet.
• Provided daily room service including bathrooms and linen change.
• Catered to food allergens and intolerances.
• Provided information on resort hotspots, tourist destinations and local restaurants and bars to guests.
• Provided excellent customer service at all times to ensure guest satisfaction.
• Collaborated with other staff members to ensure seamless operations within the chalet, maximizing efficiency.
• Implemented cost-saving measures in food preparation without compromising taste or presentation quality.
• Safeguarded health standards by implementing proper food storage techniques along with thorough kitchen hygiene practices.
• Listened and dealt with guests requests, requirements and complaints.

• Set up and packed down my station for service.
• Maintained stock levels and notified superiors when necessary.
• Provided excellent customer service.
• Taking and processing orders and payments.
• Keeping my station clean at all times.
• Assisted in cleaning duties at the end of each day.
• Making drinks to order including coffees, fresh juices and smoothies.
• Adhering to customer requirements including dietary needs and intolerances.

• Greeting, seating and serving customers.
• Taking orders and adhering to dietary requirements.
• Providing excellent customer service.
• Setting up and packing down either side of service.
• Communicating with the chefs and other coworkers to ensure smooth operations within the restaurant.

• Greeted customers with a warm welcome upon entry.
• Taking and processing orders and payments.
• Maintaining a high, consistent level of coffee
• Keeping machines such as espresso makers and coffee grinders clean and operational at all times.
• Showing machine safety knowledge when servicing equipment.
• Preparing food orders such as sandwiches and hot toasties for customers.
• Maintaining a clean and tidy workstation at all times.
• Trained new employees on front of house procedures.
• Maintained a cool and clear head during busy periods to ensure smoother customer service.
• Self-motivated, with a strong sense of personal responsibility.

• Prepared food and side dishes for chefs
• Worked alongside professionals to provide excellent food
• Cleaned down stations and floors after service
• Assisted chefs in dishes when asked.
• Demonstrated basic knife skills and culinary knowledge.
• Properly stored food to maintain legal safety regulations.