Operations and Business Leader with over 15 years of experience in enhancing operational efficiency and managing P&L across diverse service contracts. Proven track record in implementing cost-reduction strategies that resulted in annual savings and a 18% increase in service efficiency. Expertise in team development, successfully mentoring groups of 10 to 150, leading to a 25% reduction in turnover and engagement scores reaching 86%. Skilled in stakeholder management, consistently delivering projects on time and under budget while driving innovation and best practices.
Operational excellence and process re-engineering
Budget management and P&L oversight
Stakeholder and vendor relations
Risk management and compliance controls
Team leadership and development
Change management and improvement initiatives
Data-driven decision-making
Crisis response planning
A list of professional and personal references can be provided upon request