Adam Grudzien
Melbourne
Summary
As a self employed tradesman, development of contrasted communication to provide a fundamental, yet understandable solution for both clientele and employees alike was absolutely paramount in this field of expertise. My experience as a tradesman has often translated into the retail sector, leading clientele to make definitive yet confident decisions by providing exceptional product and service knowledge.
It has also translated into my management skills of subordinates. Leadership is classed of the highest value. Identifying and extracting particular attributes from team members is of upmost importance. My experience with having the opportunity to work alongside with many different demographics has reinforced my ability to communicate differently on many levels.
I believe that being able to adapt and communicate accordingly, is key to ensuring success within any managerial role.
Whilst demonstrating strong abilities to lead and reaching business objectives, my commitment to excellence sort through strategies and systems implemented alike, are second to none.
My proficiency lies in identifying "cracks" within an already established system, disassembling that system, fixing the "cracks" and then reassembling that system.
Overview
23
23
years of professional experience
Work History
Store Manager
Carpet Call
03.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Carpenter/Plasterer
Self Employed
01.2002 - 03.2023
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Strengthened team collaboration through effective communication and problem-solving skills during complex carpentry projects.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Improved project efficiency by accurately interpreting blueprints and executing carpentry tasks according to specifications.
- Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
- Mentored junior team members to improve their technical skills and enhance overall team performance in completing various carpentry tasks.
- Facilitated client consultations to understand their needs and vision, translating them into actionable construction plans.
Education
No Degree -
Footscray City Secondary College
MelbourneSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Recruitment and hiring
- Goals and performance
- Team building and leadership
Writing Music
Music keeps me sharp, yet it brings me order in all the chaos.
Writing Music and riding motorcycles
Music keeps me sharp. I find order in chaos when I ride.
Timeline
Store Manager
Carpet Call
03.2023 - Current
Carpenter/Plasterer
Self Employed
01.2002 - 03.2023
No Degree -
Footscray City Secondary College
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