Adam Hosni
Sydney,NSW
Summary
Outgoing and friendly job seeker currently on a career break and with a working holiday visa. I have 5+ years experience working in range of retail environments. Developed high customer service skills and competencies in processing payments, handling food, making beverages and ensuring customer needs are more than happy.
Overview
7
7
years of professional experience
Work History
Project Support Officer
University Hospitals Birmingham NHS Trust
01.2023 - 09.2023
- Enhanced project efficiency by initiating and streamlining communication between collaborators and relaying information internally.
- Supporting the team with current projects and assisting with study recruitment to achieve the set study protocol requirement.
- Created meeting minutes to accurately record key points and to ensure points were actioned. This required liaising with other research departments.
- Updated programme trackers according to the project status.
Surgical Healthcare Assistant
Health Harmonie
09.2022 - 01.2023
- Primarily supported the clinical staff during minor surgical procedures within dermatology. This involved cutting sutures, applying topical dressings and ensuring all the appropriate equipment is set-up.
- Ensured high levels of infection control by maintaining a sterile environment throughout the procedure.
- Ensured the specimen pot and paperwork were correctly completed to fulfil internal and national guidelines.
Barista
Bournemouth University
08.2021 - 06.2022
- Barista role working within the Student's union serving drinks and food to staff, students and visitors.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Opened and closing duties consisting of preparing pastries for the morning, and recording temperatures and stock control in the evening.
- Maintained stock control and restocked items when required.
Supermarket Assistant
Waitrose And Partners
10.2020 - 06.2021
- Enhanced customer satisfaction by providing prompt and friendly service at the checkout.
- Streamlined product restocking, ensuring shelves remained full and visually appealing for customers.
- Assisted in inventory management, conducting regular counts and updating records accurately.
- Maintained a clean and organized store environment, contributing to an enjoyable shopping experience.
Barista
Marks And Spencer
03.2017 - 04.2020
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Developed Latte art skills.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Trained new staff members on the espresso machines.
Education
Bachelor of Science - Medical Sciences
Bournemouth University
Bournemouth, UK07.2022
Skills
- Up-Selling
- Opening and Closing Duties
- Food Preparation
- Beverage Preparation
- Customer Service Excellence
- Interpersonal Skills
Timeline
Project Support Officer
University Hospitals Birmingham NHS Trust
01.2023 - 09.2023
Surgical Healthcare Assistant
Health Harmonie
09.2022 - 01.2023
Barista
Bournemouth University
08.2021 - 06.2022
Supermarket Assistant
Waitrose And Partners
10.2020 - 06.2021
Barista
Marks And Spencer
03.2017 - 04.2020
Bachelor of Science - Medical Sciences
Bournemouth University
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