Adam Hunt
Perth,WA
Summary
Experienced and people-focused professional with a strong background in client-facing roles across retail, fitness, and luxury sales. Proven ability to build and maintain strong client relationships, manage expectations, and deliver tailored solutions with professionalism and care. As a Store Manager at Beacon Lighting, I led my team to national recognition, developing a high-performing, design-focused store by working closely with trade clients and lighting designers. I bring exceptional communication skills, a consultative approach, and a strong sense of urgency—skills that translate seamlessly into the building industry. With a track record of exceeding client expectations, I’m confident in my ability to support and guide customers through the building process with clarity and empathy.
Overview
9
9
years of professional experience
Work History
Store Manager
Beacon Lighting
Perth, WA
01.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Member Service Representative
Surge Fitness Clarkson
Clarkson, WA
05.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
Duty Manager
Allgem Jewellers
02.2018 - Current
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Construction Worker
DCC
01.2016 - 02.2018
- Loaded, unloaded and moved material to and from storage and production areas.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with successful, time-sensitive renovations of various structures.
- Gathered and disposed of worksite debris to remove safety hazards.
Education
Cert IV - Retail Management
Spectra Training
Perth09.2024
Uni-Prep Course. (Achieved ATAR) -
Edith Cowan University
Perth, WA09.2016
High School Diploma -
Morley Senior High School
Noranda, WA10.2015
Skills
- Operational Efficiency
- Providing Feedback
- Consultative Selling Techniques
- Till Counting
- Persuasive Negotiations
- Effective Scheduling
- Appointment Booking
- Rostering
- Good at creating strong client relationships
Accomplishments
My first year of being the Manager at the Claremont store, it Became a Cat A store from a Cat B. My store received rising star for 2024 its 1 of 3 main awards given out during conference. For the financial year of 2024 - 2025 we are currently the 5th highest ranked store in Cat A nationally out of 40 Cat A stores across the country. This year we are on track to perform over 1 million dollars in trade. I have tapped into this stores potential working the trade relationships and supporting the stores lighting designer and we are on track to be 1st or 2nd in the country for design in my store. The store is at an all time high for profitability.
For my short time I've been at Surge Fitness I have a achieved a higher average activity in the last 3 months then the senior member services representative, This includes New Leads, Contacts, Appointments. I also had the Highest POS referral avg than any other MSR in the company for August. Was able to increase business positive reviews, leading to have a more positive online presense. There are over 20 reviews that mention me by name at the company I worked for Allgem Jewellers.
Affiliations
Northern Stars Volleyball Club.
- Member of Committee (Development Officier)
Timeline
Store Manager
Beacon Lighting
01.2023 - Current
Member Service Representative
Surge Fitness Clarkson
05.2022 - Current
Duty Manager
Allgem Jewellers
02.2018 - Current
Construction Worker
DCC
01.2016 - 02.2018
Cert IV - Retail Management
Spectra Training
Uni-Prep Course. (Achieved ATAR) -
Edith Cowan University
High School Diploma -
Morley Senior High School