Adam Jacobs
Narre Warren South,VIC
Summary
Highly-motivated employee with qualifications in First Aid and Paramedical Science and extensive experience in training and assessment, administration and customer facing roles. I have a desire and passion for educating, a strong work ethic, and exceptional interpersonal skills. Adept at working autonomously, planning and organisation, and communicating and transferring knowledge.
Overview
11
11
years of professional experience
Work History
First Aid Trainer
Australian Pacific Training Solutions
Melbourne, Victoria
12.2023 - Current
- Developed and delivered comprehensive first aid training programs for employees, customers, and the public.
- Demonstrated proper techniques for administering CPR and using automated external defibrillators.
- Instructed trainees on how to recognize signs and symptoms of common medical emergencies.
- Explained appropriate responses to life-threatening situations such as choking, shock, or heart attack.
- Prepared materials including lecture notes, handouts, videos, tests, and other resources.
- Assessed students' understanding of course material through quizzes and examinations.
- Maintained accurate records of training activities and student progress reports.
Educator
Royal Flying Doctor Service
, Victoria
04.2023 - Current
- Planned classroom activities to promote session engagement when participating independently, in small groups and in large groups.
- Managed and organized class records and reports.
- Communicated with parents and guardians about the learners participation in activities.
- Identified weakness and strengths to create strategic improvement to session plans.
- Enforced rules for behavior and procedures for maintaining order among learners.
- Modified course content and complexity to meet individual and group goals.
- Improved participation in classroom through integration of creative and engaging exercises.
- Made special accommodations to integrate students with various learning requirements.
Ambulance Officer (Trainee ATA)
The Royal Flying Doctor Service
Melbourne, Victoria
12.2021 - Current
- Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
- Assessed emergency situations and prioritised medical care for patients.
- Demonstrated dedication to providing quality care through continued training and education.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Evaluated patients' medical status and monitored vital signs during transit.
- Documented care provided to patients in reports for submission to supervisor.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Treated patients suffering from heart attacks, strokes and motor vehicle accident injuries.
- Cleaned wounds and applied gauze and bandages to prevent infection.
- Supported staff training, development and evaluation.
- Acted on training and mentoring opportunities to set team members up for success.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
First Aid Events Officer
The Royal Flying Doctor Service
Melbourne, Victoria
12.2021 - Current
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Calmed patients by carefully explaining each step and remaining composed.
- Administered first aid treatment or life support in prehospital settings.
- Explained medical terminology in non-complex terms to patients.
- Evaluated illnesses or injuries to establish and prioritize medical procedures.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
- Interviewed patients to obtain medical history and details on current issues.
- Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
First Aid Officer
Guarded Medical
Melbourne, Victoria
07.2021 - 03.2022
- Evaluated complaints and emergency-request information to determine response requirements.
- Administered first aid.
- Defused hostile situations involving threats to concerned individuals, self, or others.
- Screened guests entering premises to prohibit unauthorized access.
Mechanic
Bayside Auto Service
Melbourne, Victoria
01.2020 - 12.2021
- Monitored shop equipment to maintain safe working conditions.
- Performed vehicle services and repairs.
- Kept detailed records of repairs, labor involved and parts used.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
- Attended safety and training meetings.
- Completed required paperwork and delivered to customer.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Reviewed work orders and discussed with supervisors.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Planned work procedures using charts, technical manuals and experience.
Quality Inspector
Paccar Kenworth
Melbourne, Victoria
03.2017 - 11.2019
- Identified and resolved quality issues, escalating critical problems to supervisors.
- Notified supervisors about production problems and helped identify and correct concerns.
- Documented, filed and maintained proper inspection records and quality assurance documents.
- Measured product dimensions to assess compliance with specifications.
- Recommended corrective actions to minimize rate of product defects.
- Followed industry standards and manufacturer instructions.
- Observed employee fieldwork and usage of materials for quality and consistency.
- Reviewed blueprints, drawings and other specifications to fully understand project expectations.
Delivery Manager
Jefferson Hyundai
Melbourne, Victoria
01.2016 - 09.2018
- Maintained positive relationships with clients to meet deadlines for service delivery.
- Managed performance issues with delivery team members.
- Refined and organized delivery processes for all incoming products.
- Coordinated with customers to plan efficient or special deliveries.
- Monitored staff and organization of delivery department.
- Developed team environment to support engagement and high performance.
Gym Administration
Genesis Fitness
Melbourne, Victoria
01.2013 - 12.2016
- Greeted visitors and callers, overseeing enquiries and directing customers to the appropriate staff.
- Processed financial documents, contracts, expense reports and invoices.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Checked stock to determine inventory levels and maintain office supply products.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Monitored schedules and calendar obligations for executives.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Maintained accurate department and customer records.
Pool Lifeguard
Star Fitness
Melbourne, Victoria
01.2013 - 12.2016
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Observed sections of assigned water zone of responsibility.
- Cleaned, brushed and vacuumed pool to maintain cleanliness.
- Used training and medical supplies to examine injured people and administer first aid.
- Completed incident and accident reports and submitted to supervisor.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Monitored behaviors for safety violations and took steps to prevent further violations.
Personal Trainer
Genesis Fitness
Melbourne, Victoria
01.2013 - 12.2016
- Demonstrated safe and proper exercise techniques to clients.
- Communicated with clients to determine goals and performed client assessments.
- Created personal training experiences for clients.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Built and established relationships with members and guests to help in pursuit of training goals.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
- Resolved member and guest complaints or notified supervisor for solutions.
- Built and established lasting relationships using encouragement and personal support.
- Coached and encouraged participants during exercises and routines.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Observed participants during classes, watching for issues and incorrect techniques.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
Volunteer Youth Camp Team Leader
Rotary Youth Program of Enrichment (RYPEN)
Melbourne, Victoria
01.2013 - 12.2016
- Led discussions and facilitated games and activities to demonstrate values and morality.
- Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
- Coordinated and led meetings to provide opportunities for youth to discuss various aspects of lives in safe, supportive environment.
- Fostered relationships with students, and provided counseling on personal and spiritual issues.
- Developed relationships with parents through active participation in planned activities and regular communication.
- Engaged older youth by following, implementing and assisting in creating lesson plans.
Education
Certificate IV - Training And Assessment
Chisholm Institute
Cranbourne, VIC09.2023
Diploma - Paramedical Science
Victoria University
Melbourne, VIC09.2021
Certificate III - Patient Transport
Victoria University
Melbourne, VIC03.2021
Some College (No Degree) - Certificate II - Electrotechnology
Holmesglen Institute
Moorabbin, VIC12.2019
Some College (No Degree) - Licence To Operate A Forklift Truck
Pinacle Training
09.2019
Some College (No Degree) - White Card
Holmesglen Institute
Moorabbin, VIC04.2019
Certificate IV - Fitness And Personal Training
Australian Institute of Fitness
Richmond, VIC10.2010
Certificate III - Fitness And Personal Training
Australian Institute of Fitness
Richmond, VIC10.2010
Some College (No Degree) - Pool Lifeguard
Life Saving Victoria
Melbourne06.2010
Skills
- Experienced in Training & Development
- Presentations and Demonstrations
- Class Lecturing
- Group Discussion Facilitation
- Class Scheduling
- Creative Solution Development
- Program Monitoring and Tracking
- Training Program Design
- Course Materials Development
- Program Management
- Course Development
- Lesson Planning
- Conflict Resolution
- Active Listening
- Team Building
- Planning & Organising
- Supervision & Leadership
- Emergency Response Procedures
- Relationship Building
- Microsoft Office
- First Aid/CPR Certified
- Customer Service
- Organisational Skills
- Good Work Ethic
- Problem Resolution
- Reliable & Trustworthy
- Problem-Solving
- Critical Thinking
- Attention to Detail
- Flexible Schedule
- Friendly, Positive Attitude
References
- Tom Ryan - RFDS Education Manager, tom.ryan@rfdsvic.com.au 0417311653
- Rhonda Bratych - RFDS Metro team leader, rhonda.bratych@rfdsmpc.com.au 040483099872
- Rachael Brown - RFDS Ambulance Officer, rachael.brown@rfdsmpc.com.au 0438280482
- Madonna Walters -TAE Trainer Chisholm Institute, madonna.walters@chisholm.edu.au 0421637413
Timeline
First Aid Trainer
Australian Pacific Training Solutions
12.2023 - Current
Educator
Royal Flying Doctor Service
04.2023 - Current
Ambulance Officer (Trainee ATA)
The Royal Flying Doctor Service
12.2021 - Current
First Aid Events Officer
The Royal Flying Doctor Service
12.2021 - Current
First Aid Officer
Guarded Medical
07.2021 - 03.2022
Mechanic
Bayside Auto Service
01.2020 - 12.2021
Quality Inspector
Paccar Kenworth
03.2017 - 11.2019
Delivery Manager
Jefferson Hyundai
01.2016 - 09.2018
Gym Administration
Genesis Fitness
01.2013 - 12.2016
Pool Lifeguard
Star Fitness
01.2013 - 12.2016
Personal Trainer
Genesis Fitness
01.2013 - 12.2016
Volunteer Youth Camp Team Leader
Rotary Youth Program of Enrichment (RYPEN)
01.2013 - 12.2016
Certificate IV - Training And Assessment
Chisholm Institute
Diploma - Paramedical Science
Victoria University
Certificate III - Patient Transport
Victoria University
Some College (No Degree) - Certificate II - Electrotechnology
Holmesglen Institute
Some College (No Degree) - Licence To Operate A Forklift Truck
Pinacle Training
Some College (No Degree) - White Card
Holmesglen Institute
Certificate IV - Fitness And Personal Training
Australian Institute of Fitness
Certificate III - Fitness And Personal Training
Australian Institute of Fitness
Some College (No Degree) - Pool Lifeguard
Life Saving Victoria
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