Dedicated professional with a proven track record of aligning practices with organizational goals. Expertise in managing high-pressure situations and adapting to evolving challenges to strengthen brand presence. Consistently delivers results through organized and efficient work habits.
Overview
1
1
Certification
Work History
Car Salesperson
Foray Motor Group - Ford
Poole, Dorset - England
2024 - 2026
Assisted customers in selecting vehicles aligned with needs and preferences.
Guided clients through financing options and contract details to ensure understanding.
Conducted follow-up calls to assess customer satisfaction post-sale.
Cultivated strong relationships with repeat customers to enhance loyalty.
Utilized CRM software to track leads and manage customer interactions effectively.
Negotiated pricing for used cars, aligning customer expectations with dealership goals.
Regularly inspected vehicles to ensure compliance with safety standards prior to sale.
Educated customers on sales processes, warranty requirements, and service standards.
Sales Account Manager
Harrington and Byrne
Bournemouth , Dorset - England
2021 - 2023
Developed tailored sales proposals to meet client needs and preferences.
Managed client accounts to ensure satisfaction and retention.
Conducted regular follow-ups to maintain strong client relationships.
Secured new accounts, resulting in significant year-over-year revenue growth.
Formulated trusted relationships with key accounts to enhance loyalty.
Addressed customer inquiries regarding product pricing, availability, and terms.
Maintained consistent communication to foster client trust and engagement.
Head Bartender
Lighthouse Theatre
Poole, Dorset - England
2018 - 2021
Delivered exceptional customer service in high-pressure bar environment.
Trained and mentored junior bartenders on drink preparation and customer interaction skills.
Ensured bar area remained clean and organized throughout shifts.
Executed opening and closing tasks, such as setting up equipment and restocking supplies.
Addressed and resolved customer complaints in compliance with company procedures.
Crew Member
Mcdonalds
Poole, Dorset - England
2017 - 2018
Ensured cleanliness and organization of dining and kitchen areas.
Assisted customers with menu selections and addressed ingredient inquiries.
Operated cash register and handled customer transactions efficiently.
Collaborated with team members to ensure timely service during peak hours.