Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier
Tasman fuel station
Launceaton, Tasmania
12.2023 - Current
Greeted customers and answered any questions they had about the store's products and services.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Operated cash register or POS system to receive payment by cash, check and credit card.
Trained new team members in cash register operation, stock procedures, and customer services.
Offered customers carry-out service at completion of transaction.
Centaurus Mall
cashier
Islamabad, Islamabad
03.2021 - 01.2022
Resolved customer complaints quickly and effectively while maintaining a positive image of the mall at all times.
Provided guidance on how best utilize available space within the mall for maximum efficiency.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Developed strategies to increase traffic in the mall by creating promotional campaigns and events.
Maintained records of all transactions related to facility operations including sales revenues, expenses and other documents required by law.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Monitored progress by establishing plans, budgets and measuring results.
Prepared staff work schedules and assigned team members to specific duties.
Education
Advanced Diploma Nautical Science - Advanced Diploma of Nautical Science
University of Tasmania
Launceston, TAS
01-2024
Skills
Customer Service
Customer Assistance
Drawer balancing
Payment Collection
Cash Register Operation
POS Systems
Cash Handling
POS system operations
Staff Mentoring
Cash Management
Order Packaging
Sales expertise
Inventory Control
Written and verbal communication
Report Preparation
Customer Relations
Staff Training
Order Verification
Issue Resolution
References
References available upon request.
Timeline
Cashier
Tasman fuel station
12.2023 - Current
Centaurus Mall
cashier
03.2021 - 01.2022
Advanced Diploma Nautical Science - Advanced Diploma of Nautical Science