Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Adam Kouskoulis

Melbourne,VIC

Summary

Confident, Teamwork-Orientated and Responsible individual seeking a Part-time/Casual Role. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Liquor Store Clerk/Manager

BWS
Oakleigh , VIC
08.2023 - Current
  • Reviewed driver's licenses and other forms of ID to ensure proof-of-age
  • Received deliveries from vendors and verified accuracy of order against invoice.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Ordered additional supplies when needed to maintain adequate inventory levels.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Trained new employees to meet job requirements.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained a high level of customer service standards, ensuring customers were greeted promptly and courteously.
  • Overseeing store operations on a daily basis, including overseeing staff, managing stock levels and handling customer inquiries.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Established and monitored KPIs to evaluate performance and identify areas for improvement.
  • Led a team of 8 employees, ensuring high productivity and excellent customer service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Retail Sales Assistant

Sports First
Southland Shopping Centre, VIC
11.2021 - 10.2023
  • Performed daily opening and closing duties, such as setting up and cashing out drawers
  • Managed team and store operations
  • Managed inventory, conducted stock checks, and placed orders to ensure availability of popular shoe sizes and styles.
  • Conducted training sessions for new hires to ensure a knowledgeable sales team.
  • Maintained outstanding store conditions, and visual merchandising standards.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Assisted customers in selecting footwear items that met their particular style preferences.
  • Worked collaboratively with other members of my team to maintain a high level of customer service standards.

Education

Bachelor of Business - Human Resources Management

Monash University
Caulfield, VIC
11-2024

Satisfactory Completion of VCE -

Glen Eira Secondary College
Caulfield, VIC
11-2021

Skills

  • Logical Thinking
  • Effective Communication
  • Adaptable and Resilient
  • Strategic Decision-Making
  • Effective Group Collaboration
  • Detail-Oriented Organization
  • Team leadership
  • Work delegation

Certification

RSA Certificate (2021)

Bachelors of Business (2024)

Accomplishments

  • Academic excellence award (2021)
  • SportFirst Fill-In Manager Credential(2023)
  • BWS Fill-In Manager Credential (2024)

Timeline

Liquor Store Clerk/Manager

BWS
08.2023 - Current

Retail Sales Assistant

Sports First
11.2021 - 10.2023

Bachelor of Business - Human Resources Management

Monash University

Satisfactory Completion of VCE -

Glen Eira Secondary College

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Adam Kouskoulis