Adam Kovac
Sales Assistant
Sydney Olympic park,NSW
Summary
Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings.
Overview
16
16
years of professional experience
Work History
Sales Agent GI
Greenstone Financial Services Pty Ltd
01.2022 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted Inbound & Outbound customers with questions and concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Explained features and benefits of GI & Health products to promote sales.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Achieved top performer status within Direct GI due to consistent high sales numbers.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Part of the launch team for Health March 2023
Production Assistant- Cheese Cutter
Harris Farm Markets
01.2021 - 01.2022
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Maintained a safe and clean work environment, contributing to overall team productivity.
IT Salesperson
Harvey Norman
01.2017 - 01.2020
- Effectively work across a multitude of product departments including Gaming, TV, Computers, Audio and Telecommunications
- Daily stock replenishment/ visual merchandising
- Management and control of customer queries and complaints
- Provision of staff training and development
Senior Sales Assistant
JB Hi-Fi
10.2012 - 01.2016
- Effectively work across a multitude of product departments including Gaming, TV, Computers, Audio and Telecommunications
- Daily stock replenishment/ visual merchandising
- Management and control of customer queries and complaints
- Provision of staff training and development
Sales Assistant
EB Games
06.2010 - 10.2012
- Excellent POS cash and credit handling, refunds and credit notes with recognition of store daily budgets and progressive results, Provision of superior customer service with constant awareness for loss prevention, Ensured efficient hourly refills, Management and participation in bi-annual stocktakes
Storeman
Nicholas Agency
07.2008 - 06.2010
- Picking/ packing of furniture, hardware and antiques against order forms, Delivery of completed orders to customers, Movement and transportation of assigned goods between locations, Management and participation in bi-annual stocktakes
Education
Commercial, Real Estate And Leasing Course -
Australian College of Professionals
Sydney, NSW01.2014
Certificate III Transport and Logistics -
TAFE Sydney Institute
01.2010
Higher School Certificate -
Sir Joseph Banks High School Revesby
01.2006
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Call Control
- Objection handling
- Sales Strategies
- Building rapport
- Customer Relationship Building
- Customer Needs Assessment
- Product and service knowledge
Leadership Positions
- 2014, Lead Apple Consultant and Acting Sales Coordinator
- 2010 - 2012, Relieving Assistant Manager
Key Work Skills
- Excellent communication skills, a vibrant personality and proven sales history in achieving set targets.
- Ability to offer efficient and accurate advice based on current market conditions
- Exceptional talent to think creatively and adapt to dynamic work types whilst maintaining internal control requirements.
- Ability to acquire knowledge quickly, apply it and work well under pressure
- Superior organisational and time management skills to meet deadlines
- Professional consultation, negotiation and interpersonal skills when working independently as well as when part of a team.
- Self motivated with a strong determination to learn and develop
Achievements And Additional Qualifications
- 2015, Certificate of Registration, Australian College of Professionals Sydney
- 2014, Top 20 National and First Place Regional Sales Assistant, JB Hi-Fi Bankstown
- 2014, Certified Apple Product Professional, Apple Sales Training
- 2012, Occupational Health and Safety Green Card, TCP Training
- 2010, Forklift Licence, TAFE Sydney Institute
- 2010, Senior First Aid Certificate
References
- Mitchell Whitaker, Store proprietor, Harvey Norman flagship Store auburn, 0412 569 700
- Warren Brindley, Store Manager, JB Hi-Fi Penrith, 0402 340 605
- Adam Jarrett, Store Manager, EB Games Bankstown, 0403 213 160
Additional Information
Current active member of GFS Social Club since 2023
Timeline
Sales Agent GI
Greenstone Financial Services Pty Ltd
01.2022 - Current
Production Assistant- Cheese Cutter
Harris Farm Markets
01.2021 - 01.2022
IT Salesperson
Harvey Norman
01.2017 - 01.2020
Senior Sales Assistant
JB Hi-Fi
10.2012 - 01.2016
Sales Assistant
EB Games
06.2010 - 10.2012
Storeman
Nicholas Agency
07.2008 - 06.2010
Commercial, Real Estate And Leasing Course -
Australian College of Professionals
Certificate III Transport and Logistics -
TAFE Sydney Institute
Higher School Certificate -
Sir Joseph Banks High School Revesby
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