Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Adam Leigh

Irymple,VIC

Summary

Dynamic Owner Manager with a proven track record at AE/AC, excelling in customer relations and small business operations. Enhanced client satisfaction through exceptional service and efficient processes, fostering strong relationships that drove repeat business. Skilled in high-standard electrical work, with a commitment to quality and accountability in team performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Owner Manager

AE/AC
08.2023 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Completing a wide variety of electrical work to high standards.

Operations Manager

Mildura Air Conditioning
08.2021 - 09.2023
  • Attend job sites and provided electrical, split system and ducted reverse cycle quotes to customers.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Electrician

McGillivray Electrical
08.2016 - 08.2021


  • Installed and wired solar panels, inverters, switch panels, and reverse cycle air conditioning.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization on various solar farms throughout VIC, SA and NSW.
  • Extensive training from SMA inverter technicians though a 4 week course in Germany.

Education

Certificate II - Refrigeration, Heat Pumps

South West Institute of TAFE
VIC
08-2020

Certificate 3 - Electrotechnology

South West Institute of TAFE
VIC
05-2020

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Strong written communication skills
  • High standard of trademanship

Certification

- A grade electrical licence

- Refrigerant handling licence

- SMA Germany, certificate of utility solutions basics

- High risk forklift licence

- HR drivers licence

- Elevated work platform

- Work safely at height

- Construction induction




Timeline

Owner Manager

AE/AC
08.2023 - Current

Operations Manager

Mildura Air Conditioning
08.2021 - 09.2023

Electrician

McGillivray Electrical
08.2016 - 08.2021

Certificate II - Refrigeration, Heat Pumps

South West Institute of TAFE

Certificate 3 - Electrotechnology

South West Institute of TAFE

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Adam Leigh