Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Adam McIntosh

Wodonga,VIC

Summary

I am extremely polite with excellent communication skills. I am double Covid vaccinated and have a car licence and reliable transport. I am willing to work any hours required of me. Have management experience and am a good listener, trustworthy and a hardworking team player. I am computer literate in Microsoft programs.

My time at KFC I started out cooking chicken and worked my way up to Assisstant store manager.Ass a team member i did roles like making burgers,cooking chicken,serving custumers,cash handling, cleaning the dinning room and back of house, cleaning deep fryers and the oil pumps. When i became a manager i still did previous rolls when needed, i would jump on any station that needed help, i coached and trained team members,hired new staff, did rosters for team members, did stock count and ordered stock, dealt with custumer feedback, learnt to use different computer programs that were needed for the job.Its>

I have experience as a food delivery driver with menulog.

I worked briefly for westmont community care as a domestic cleaner. I cleaned houses for people who could not do the tasks themselves, it included gneral cleaning like sweeping,vaccuming,mopping,cleaning kitchens and bathrooms, making beds,washing clothes and hanging it out, taking rubbish out and any other odd job the client needed done. This was a very fullfilling job when it came to meeting the clients, meeting them and getting to know them while working as for alot of the clients they dont see many people and it really makes their day when you listen to them and have conversaitions.

I have experience working as a steward/bartender/kitchenhand on the army bases at both bandiana barracks and latchford barracks, i was trained as a allrounder working in any role needed, Bartending included serving alcohol,cleaning and maintaining the bar and bar lounges snd cash handling. When stewarding I was responsable for taking payments for meals using a POS system and on occasion cash, handling any questions or feedback given from custumers. I prepaired salads,bread,sauces and other items for the salad bar and cold banes, kept salad bar and dinning room clean, washed all dishes from meal services and cleaned the steward dish washing area and helped the rest of the team on shift when needed. When working as a kitchen hand my role included washing dishes and maintaing cleaningness of back of house wich included cleaning equipment, sweeping/scrubbing and mopping floors, taking out bins and cleaning and sanitising them. I preped vegetables,meat and other food related items, put stock away and rotated stock, helped the cooks and chefs with anything they needed.

Overview

15
15
years of professional experience

Work History

Assistant Restaurant Manager

KFC, Wodonga
01.2009 - 04.2024
  • Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
  • Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
  • Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
  • Supported recruitment efforts by interviewing potential candidates contributing to a skilled and motivated team.
  • Designed and implemented strategies to reduce costs and waste.
  • Established rapport with guests through personalized interactions that led to repeat business.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.

Steward/Bartender/Kitchen Hand

Compass Group
08.2022 - 05.2023
  • Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
  • Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Enhanced customer satisfaction by providing exceptional service and attending to customer needs.
  • Maintained swift pace of work to meet business demands.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Promoted a culture of continuous improvement by actively seeking feedback from colleagues and supervisors to enhance service quality.
  • Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Tasked with removal of garbage and keeping bins cleaned and sanitised, mopping and sweeping floors. cleaned benches,walls,cooking equipment and dishwashers.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Domestic Cleaner

Westmont Community Care
05.2022 - 07.2022
  • Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
  • Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
  • Accommodated special requests from clients, tailoring cleaning services to their specific needs.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premise.
  • Assisted in maintaining a safe, clean, and comfortable living environment for residents through daily tasks such as housekeeping and laundry services.

Delivery Driver

Menu Log
01.2021 - 12.2021
  • Delivering food orders to customers
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.

Education

Certificate II and III in Retail - Hospitality

KFC

Year 10 Completed - High School

Albury Wodonga Community College
Wodonga, VIC
06.2010

Skills

  • Shift Management
  • Employee Scheduling
  • Food Safety Compliance
  • Staff Training and Development
  • Opening and closing procedures
  • Customer Service
  • Money Handling
  • Inventory Management
  • Coaching and Mentoring
  • Training and Onboarding
  • Monitoring Food Preparation
  • Quality Control
  • Performance Evaluations
  • Restaurant Operations
  • POS system knowledge
  • Team Leadership
  • Safe Food Handling
  • Equipment Sanitation
  • Food preservation and storage methods
  • Knife Skills
  • Allergen awareness
  • Food Preparation
  • Cleaning and sanitizing
  • Bartending
  • Domestic cleaning
  • Food delivery driver

References

  • Aiden Barry, Assistant Restaurant Manager, KFC, 0438 688 866
  • Zade Giddens, Employment Consultant, The Personnel Group, 0400 750 213
  • Sean Krammer, Owner, Krammer Carpentry, 0422 147 126

Volunteer Experience

  • Red Shield Appeal
  • Army Cadets
  • Cubs/Scouts
  • Wodonga Bulldogs Cricket Club

Timeline

Steward/Bartender/Kitchen Hand

Compass Group
08.2022 - 05.2023

Domestic Cleaner

Westmont Community Care
05.2022 - 07.2022

Delivery Driver

Menu Log
01.2021 - 12.2021

Assistant Restaurant Manager

KFC, Wodonga
01.2009 - 04.2024

Certificate II and III in Retail - Hospitality

KFC

Year 10 Completed - High School

Albury Wodonga Community College
Adam McIntosh