ADAM McKELLIN
Cannonvale
Summary
Seasoned Tour Guide with a robust background in delivering informative, engaging tours to diverse groups. Skilled at fostering memorable experiences through deep knowledge of local history and landmarks. Strengths include strong communication skills, adaptability to varied group sizes and interests, and ability to handle unexpected situations calmly and effectively. Previous roles have demonstrated significant increase in visitor satisfaction scores and repeat clientele.
Overview
17
17
years of professional experience
Work History
Jet Ski Tour Guide
Ocean dynamics
Airlie Beach
01.2024 - Current
- Manage of maintenance of skis .
- Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
- Managed bookings, reservations and payments for tours.
Activities Assistant
Daydream island
Airlie Beach
07.2020 - Current
- Kayak tours.
- Sailing lessons
- SUP boards
Jet Ski Tour Guide
East coast water sports
Airlie Beach
07.2021 - 05.2023
- Conducted research on new destinations or attractions to add to the existing itinerary.
- Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
- Managed bookings, reservations and payments for tours.
Lifeguard
Splash pools
Airlie Beach
01.2019 - 07.2020
- Maintained constant surveillance of patrons in the swimming area at all times.
- Enforced all safety regulations and posted rules for patrons.
- Instructed patrons on proper use of diving boards, slides, ladders.
Bar assistant
Walters Lounge
01.2017 - 08.2018
General Labourer
Whitsunday Tree Service
01.2015 - 01.2017
Landscaper
Daydream Island
01.2013 - 12.2013
Windscreen Fitter & Tinting
Tint Magic
01.2008 - 01.2009
Education
Certificate III -
Certificate III – Hospitality
01.2017
Certificate II -
Certificate II in Retail
01.2011
Certificate III -
Certificate III – Horticulture
01.2008
Skills
- Customer service
- Travel arrangement
- Equipment maintenance
- Booking management
- Safety compliance
- Group management
- Communication skills
- Time management
- Problem solving
- Presentation skills
References
- James steed ( east coast water sports ) 0499261289
- Jess ( Ocean dynamics manager) 0478960355
Qualifications Licenses
- PWC license
- Boat license
- Coxswain
- Elements of shipboard safety
- Advanced first aid and oxygen
- Lifeguard certified
- Certificate II in Retail, 01/01/11
- Basic Computer Skills & Microsoft Word, 01/01/10
- Certificate III – Hospitality, 01/01/17
- Certificate III – Horticulture, 01/01/08
- Blue Card Construction, 01/01/04
- Basic Computer Operations, 01/01/02
- Elements of Shipboard Safety, 01/01/00
- Landscape / Walking Construction, 01/01/00
- Certificate I – Land Management, 01/01/00
- National Park Conservation Technique Certificate, 01/01/00
- Current drivers licence, 01/01/00
Personal Qualities
- Physically fit
- Enjoys practical and hands on work
- Able to work productively both individually and as part of a team
- Enjoys working outdoors
- Able to follow precise directions
- Able to undertake manual and heavy work
Timeline
Jet Ski Tour Guide
Ocean dynamics
01.2024 - Current
Jet Ski Tour Guide
East coast water sports
07.2021 - 05.2023
Activities Assistant
Daydream island
07.2020 - Current
Lifeguard
Splash pools
01.2019 - 07.2020
Bar assistant
Walters Lounge
01.2017 - 08.2018
General Labourer
Whitsunday Tree Service
01.2015 - 01.2017
Landscaper
Daydream Island
01.2013 - 12.2013
Windscreen Fitter & Tinting
Tint Magic
01.2008 - 01.2009
Certificate III -
Certificate III – Hospitality
Certificate II -
Certificate II in Retail
Certificate III -
Certificate III – Horticulture